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Payment-by-results will neglect difficult beneficiaries, warns Senscot founder

Payment-by-results will neglect difficult beneficiaries, warns Senscot founder
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Payment-by-results will neglect difficult beneficiaries, warns Senscot founder 9

Finance | Vibeka Mair | 20 Sep 2011

The founder of Senscot, a network of Scottish social enterprises, has said he’s astonished at the lack of outrage by leaders in the voluntary sector to the government’s new payment-by-results culture, warning that it will lead to groups of people which no-one will work with.

Since coming to power last year, the government has consistently told charities to expect more statutory contracts with payment-by-results models, such as social impact bonds.

However, Laurence Demarco, founder and director of Senscot has told civilsociety.co.uk that he believes payment-by-results is a totally wrong direction to take:

“When you are paid if you get results, you will be inclined to select people who will give you a result, which will lead to whole groups of people which no-one will work with - it's inevitable,” he warned.  "I'm surprised at the lack of outrage from voluntary sector leaders."

He added that social impact bonds were the “emperor with no clothes” and accused the government of making it up as it went along.

Demarco also criticised Big Society Capital for planning to invest extensively in social impact bonds as it was a “totally unproven mechanism”.

 

Frank Curran
Director
SP Solutions
22 Sep 2011

Laurence Demarco is right to point out that picking the easiest clients with whom to work (so called "cherry picking") is an intrinsic risk that needs to be considered when designing a PbR contract. Where I disagree with him however is the assumption that cherry picking is inevitable in a PbR contract. There are a number of ways in which this risk can be mitigated. The approach taken in the Peterborough SIB, quoted by Russell Webster is one way; the tiered payments in the Work Programme contracts is another

There are all sorts of logistical and process issues to be overcome to design effective PbR contracts e.g. there are real concerns about how small VCS organisations can participate in such arrangements as Darren Willbourne points out. However, the reality, as pointed out by Phil Caroe, is that PbR and SIBs constitute a potentially significant funding stream for certain types of activity. In a context where direct funding from the taxpayer for many activities has reduced and is certain to reduce further PbR needs to be looked at very closely: the realiity is that some (many?) services of value will not be funded in the future or at all other than on a PbR basis

Alisa Helbitz
Director of Research and Communications
Social Finance
22 Sep 2011

Laurence Demarco’s concern over cherry-picking the easiest clients in Social Impact Bond (SIB) contracts is misplaced. Social Finance spent considerable time designing the first SIB contract to ensure that there were deliberate incentives to encourage the SIB partnership to work with the hardest to reach in society and not the easiest. By measuring the number of reconviction events rather than the number of those who had re-offended, it means that the One Service (who is responsible for the operational delivery of the Peterborough SIB) must work with all ex-prisoners from Peterborough prison including those who re-offend and are released while still on their books. Indeed the One Service is responsible for the whole cohort of male short sentenced prisoners whether or not they are engaged with the service.

Focusing on the number of reconviction events, or in future SIBs the long-term recovery of drugs addicts who relapse after short term treatments, or the children who go in and out of care, goes to the very heart of what Social Finance is about and what the SIBs were designed to achieve. We need to find financial incentives and rewarding payment mechanisms to fund those organisations seeking real social change. But we have always been clear that SIBS cannot be applied to every social problem. SIBS must be able to define and quantify their outcomes. Many social issues are not that easily measured.

However, Senscot’s Laurence Demarco raises an important issue. How do we ensure that the social integrity of Social Impact Bonds is maintained? How do we encourage organisations, including private sector ones, to work with those individuals who always fall through the cracks because they are either to difficult to reach or too hard to handle? Social Impact Bonds strongly align social impact with financial returns. We must continue to advocate that this always will be the case.

Russell Webster
21 Sep 2011

There is a lot of talk about avoiding cherry picking and the Peterborough One Project - the only major social impact bond funded project in the country is required to work with all released prisoners and measured on how well it does across that all cohort.

There are a lot of concerns about PbR, some of which are discussed here: http://bit.ly/ocMMo1

Abdirahman Ali
Coordinator
Afrobritish Support Services "IMPACT"
20 Sep 2011

Our organisation believes that employment is the corner stone of inclusion and integration. We are concerned that sustainable employment may force the primes to overlook refugees. Refugees are at the revolving door of short temporary employment.

Abdirahman Ali

Phil Caroe
Chief operating officer
Allia
20 Sep 2011

When it comes to evaluating the social impact bond model there are two key questions:

Could social impact bonds skew the not-for-profit sector and the priorities of funders towards those social outcomes that are most easily achieved and which create the largest savings (and hence the biggest financial returns to investors)? The answer of course is yes, this is a possibility. There are countless social outcomes that cannot be achieved on a payment-by-results model and we must be careful to avoid creating a culture that evaluates social action on a financial rather than a moral basis.

However, could social impact bonds result in significantly greater levels of funding flowing into the sector meaning that more people's lives are changed for the better? Yes, I believe they could.

Too often it seems that only one side of the equation is focused on, meaning that social impact bonds can be either presented as the panacea for all social problems or a total disaster for society. In my view they are neither. They are another useful tool to be used amongst a variety of different funding approaches that can help to make a greater difference in the lives of particular groups of people.

Darren Willbourne
Chief Executive
East Riding Voluntary Action Services Ltd.
20 Sep 2011

The other major concern is around small or newly formed community deliverers, who may best placed to provide the service, not having sufficient funds available to sustain delivery until results have been achieved. Effectively making these organisations unable to tender for contract delivery in their own right.

Jay Kennedy
Head of Policy
Directory of Social Change
20 Sep 2011

At DSC we've been saying this - and saying it's outrageous - in the media, at speaking events, and directly to ministers for at least two years - since it first started to clearly evolve as a tenet of Conservative Party policy.

Carl Allen
20 Sep 2011
Response to [Jay Kennedy]

The government is focused on the not-for-profit sector, not the charity sector.

So perhaps DSC has been speaking in vain and/or to the wrong audience.

And by way of note, payment by result model when the quality of the incoming material includes material that cannot be procesed by standard processes is a evil variant of the cost plus profit model.

Carl Allen
20 Sep 2011

"...whole groups of people which no-one will work with ...".
is a difference separating charities from sundry non-for-profit bodies.

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