The cover theme of July’s G&L is charities and AI. We’ve got two case studies: one from the Myton Hospices about their new AI chatbot, Monty, which provides information about services, fundraising opportunities and events, on the charity’s website; and a second from Citizens Advice about its use of AI tools in advocacy and provision of advice.
A consultant warns about the risk of AI tools changing quickly after boards have approved their use, and how this can create a governance gap; while the MD of Street Support Network writes about the importance of incorporating governance into the development and use of AI tools from the start, rather than bolting it on at the end.
We’ve also got a legal roundtable on how charities can protect themselves and their volunteers through robust volunteer agreements and policies, and an article called Charities Under Attack, about how certain individuals and organisations are using lawfare to try to damage charities’ reputations, and how boards should protect themselves against this.
In its new column, Your Questions Answered, the Charity Commission gives some guidance on what charities should consider before giving out a grant, and in Core Functions (HR theme) the Workforce Development Trust outlines how it worked effectively with a recruitment agency to find its new chair.
