When new blood enters the boardroom to shake up the old routine, some of the existing trustees feel put out. Linda Laurance and Tess Woodcraft share their thoughts on how to deal with warring factions.

This is a large UK-wide charity that helps people into work. It is a charitable company and the only company members are the trustees. Most of its funding comes from the Department of Work and Pensions. Head office is based in Hull but trustees’ meetings  are held in London where there is a small office.