Rob Lewis (RL), director of transformation, Birmingham Museums Trust: Mara, could you start by explaining a little about citizens’ juries and assemblies?

Mara Livermore (ML), project facilitator, Shared Future: Juries and assemblies are a way of democratising decision-making and helping those who currently hold the power to better understand and meet the needs of the people they are meant to serve. Often, power sits with a small group of people who don’t spend every day experiencing the problems they are tasked with solving, or decision-makers need a solution to work for a wide range of people who might seem to have differing views. These processes help with that.