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NGO Insight 2018

27 November 2018 London

Inspiring leaders in international development

Be part of this unique forum for discussing the specific challenges facing organisations working in international development. 

Participate in lively panel debates, join targeted roundtable discussions and benefit from expert technical briefings. 

Due to the current high level of scrutiny on international charities, this is a 'closed door' event, not open to the press. This is to create safe environment for open and frank conversations, and to ensure everyone who attends gets maximum value from the day. 

Download the brochure and booking form



27 November 2018

  • 9.00AM - 9.30AM
    Registration, refreshments & networking
    Registration, refreshments & networking
  • 9.30AM - 9.40AM
    Chair's welcome
    Chairs' welcome: Rose Caldwell, executive director, Concern Worldwide UK and Leigh Daynes, chief executive, Y Care International
  • 9.40AM - 10.10AM
    Opening keynote: Leadership matters - a personal reflection

    It is no secret that 2018 has been an extremely challenging year for aid charities and those leading them. We have invited Mark Goldring, who is due to step down as chief executive of Oxfam GB at the end of this year, to reflect on his longstanding career as a charity chief executive, and how he feels that leadership and the challenges facing the sector have changed over the past twenty years. He will share his personal response to the international safeguarding crisis, including some of the steps Oxfam GB is taking to respond to an onslaught of criticism, and what the future might have in store for the wider aid sector. 

    Mark Goldring, outgoing chief executive, Oxfam GB

  • 10.10AM - 11.00AM
    Safeguarding: Where do we go from here?

    Our expert panel will be invited to share the latest in policy and regulatory developments following the International Safeguarding Summit held in October, as well as their personal views on what the priorities are now and how their organisations are already putting these into practice. 

    Monica Blagescue, director of programmes and accountability, Disasters Emergency Committee, Vickie Hawkins, chief executive, MSF UK, Jill Healey, executive director, ChildHope UK,  Jennifer Kelly, head of group safeguarding, The Prince's Trust and Peter Taylor, head of safeguarding, DFID

  • 11.00AM - 11.20AM
    Networking and refreshment break
    Networking and refreshment break
  • 11.20AM - 12.05PM
    1A. The practicalities of securing and maintaining a safeguarding culture

    This session will consider how the rise of safeguarding in the regulatory and public consciousness has shifted the focus from solely being about protecting vulnerable individuals, to securing a culture of openness and accountability across the entire organisation. Accessible policies, proper information flows and sensitive handling of incidents with appropriate external reporting, are all key elements to ensuring regulatory compliance, contributing to the wider public benefit and maintaining public trust. Join us to reflect on lessons learned within the sector and for practical tips on securing and maintaining a robust safeguarding culture.

    Emma Dowden-Teale, partner, Bates Wells Braithwaite

  • 11.20AM - 12.05PM
    1B. Technical briefing: Simplifying humanitarian travel

    Supporting people and teams travelling to some of the world's most vulnerable and remote locations often requires complex and frequently changing itineraries as well as a constant focus on keeping travellers safe and secure. Drawing on real life examples, Key Travel will describe how they have worked with leading humanitarian organisations to simplify travel requirements, including the use of a specialised data technology platform to track spend which enables crisis response teams to maximise both financial and human resources, and to meet the reporting requirements of funders and donors. 

    John O'Sullivan, managing director UK & Europe, Key Travel 

  • 12.05PM - 12.50PM
    2A. Amnesty International case study: devolving power to the southern hemisphere

    Many INGOs are recognising the role of northern NGOs to provide support rather than driving the development agenda, and as a result are increasing their presence in the southern hemisphere. In this session, Tom Crame and Nicki Deeson will relate their experience of opening up new and developing existing branches in different locations including Sri Lanka, Bangkok, South Africa, Kenya and Mexico. They will share the motivation and practicalities involved, and shed light on how they are handling challenges including local recruitment, training, premises standards and even how workplace wellbeing can look different depending on each country's culture.

    Tom Crame, head of workplace - people and services and Nicki Deeson, international finance director, Amnesty International

  • 12.05PM - 12.50PM
    2B. DFID grants: A new model for cost transparency

    A historic lack of transparency and inadequate cost recovery on DFID grants has led to a full and frank review of the existing system and its limitations. Since October 2017, Bond, Humentum and a small group of UK-based CSOs have been working with the DFID to co-create a model for cost transparency and cost recovery. This session will unpick that model and discuss how it intends to provide a more transparent and fair future in the delivery of UK government grants and funding of charities core costs. 

    Tim Boyes-Watson, global director, alliances & advocacy, Humentum

  • 12.50PM - 1.50PM
    Lunch and networking break
    Lunch and networking break
  • 1.50PM - 2.20PM
    When disaster strikes: why the wellbeing of your workforce should be the first priority

    How, as leaders, can we best support our staff and volunteers so that they are fully-equipped to support others? When it comes to crisis response and high risk situations, the mental health and wellbeing of your own workforce is just as important as that of your beneficiaries. This session will consider why psychosocial support for your staff should be moving up the agenda, and how organisations can implement simple steps to strengthen the emotional wellbeing and resilience of their international workforce. 

    Saba Al Mubaslat, chief executive, Humanitarian Leadership Academy 

  • 2.20PM - 3.05PM
    3A. Technical briefing: Finance for INGOs

    As financial management and regulatory requirements for international organisations are becoming increasingly complex, this session will offer a practical response to the most common accounting and tax issues affecting INGOs.  Considering topical developments such as Charity Commission guidance, areas of focus in recent HMRC reviews of international charities, benchmarking in key areas and the potential implications of the new CSSF form of contract, attend this session to focus on best practice and gain practical advice of current issues affecting organisations operating overseas.

    Steve Harper, senior audit manager and Murtaza Jessa, head of charities, haysmacintyre

  • 2.20PM - 3.05PM
    3B. Workshop: Bribery, corruption and fraud in focus

    Unfortunately, fraud is a major threat for all kinds of charities, and when organisations operate internationally this risk is often heightened. Join Mark Baynham to work through some practical examples of the major threats, both internal and external. Mark will also share Plan International's own experience and outcomes of investing in counter fraud and internal fraud training. Come away better-equipped to protect your organisation from harm.  

    Mark Baynham, head of counter fraud, Plan International

  • 3.05PM - 3.30PM
    Networking and refreshment break
    Networking and refreshment break
  • 3.30PM - 4.20PM
    Panel debate: How can we turn the tide of declining public trust in charities?

    The Charity Commission's latest research reveals that the level of public trust in charities is at the lowest point since the regulator started tracking it in 2005. Similarly, the Aid Attitudes Tracker, which focuses specifically on the public perception of international aid, depicts similar findings. But what does 'trust' mean to our panellists, who are all advocates of international development and do these statistics concern them? More importantly, we invite them to share some actionable insights and potential solutions towards influencing how the public feels about the causes they care about. 

    Panellists: Sarah Atkinson, director of policy and communications, Charity Commission, Caroline Nursey, executive director, BBC Media Action and chair, Bond, Madiha Raza, global communications coordinator, Muslim Aid, Will Tucker, communications and advocacy consultant and Professor Myles Wickstead

  • 4.20PM - 4.55PM
    Closing keynote: All eyes on us - Building better boards to withstand scrutiny and restore trust

    Over the course of the past two years Muslim Aid has appointed a new chief executive and an entirely new board of trustees in the wake of a series of challenges including financial irregularities, a statutory inquiry from the Charity Commission and the appointment of an interim manager. In this session, we will hear more about the process and practicalities involved in building a board from scratch, including how to recruit the right balance of skillsets and the role of governance and leadership to shape a culture of transparency and restore trust. 

    Jehangir Malik, chief executive, Muslim Aid 

  • 4.55PM - 5.00PM
    Chairs' closing observations
    Chairs' closing observations
  • 5.00PM - 6.00PM
    Festive drinks and networking reception
    Festive drinks and networking reception 


You can access all the presentations via the link below. 

Download the presentations here.

You will need the password to access the files. You can find the password in your delegate pack. If you have any issues accessing the files email [email protected] or call 020 7819 1200.

Sponsors & exhibitors

With thanks to our sponsors


Bates Wells Braithwaite Logo


  haysmacintyre logo


  Key Travel Logo



With thanks to our exhibitors

Bates Wells Braithwaite logo



Diversity Travel Logo


INTL FCStone Logo


  Key Travel Logo




15 Hatfields
Chadwick Court
020 7827 5920


Great ways to save!

  1. Be an early bird! Book your place by 26 October to save £99.00 off the ticket price.
  2. Attend with your team!
    Ensure your whole team benefits from a great day's learning. With the Charity Team Ticket you can send up to four people for less than £150 each, saving your charity 40% on the booking fee. 
Ticket type Early bird
(booking made by 26 October)
Booking after 26 October
Charity delegate £150 £249
Charity Team Ticket (up to four places) £499 £599
Non-charity delegate £699 £749

Terms & Conditions

Please note that speakers and topics were confirmed at the time of publishing, however, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such Civil Society Media Ltd reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our web page as soon as possible.

Substitution and cancellation policy: On receipt of your booking form, your place is confirmed. Delegate substitutions are allowed. Refunds on cancellations will only be issued (less a 15% administration charge) up to and including 14 days prior to the event. Refunds will not be issued after this date. Confirmation of cancellations MUST be in writing and sent or faxed to Civil Society Media at 15 Prescott Place, London, SW4 6BS 020 7819 1200 (fax: 020 7819 1210).