After staying out of the face-to-face fundraising market for a while, Mencap returned to the street late last year. With internal buy-in to secure and fundraisers to motivate during some of the worst snow-storms in memory, Michael Naidu explains how the charity pulled off a really rather successful campaign.

Without getting involved in your charity’s direct debit payment process, fundraisers could be getting only part of the attrition picture – and potentially missing out on income. Rupert Tappin and Morag Fleming say fundraisers need to take charge of their payment processes.

The PFRA is aiming to establish a ‘core group’ of charities for its annual attrition survey after low participation levels in the first two years.