The Art of Being an Effective Chair - Oct 2020

21–22 October 2020

This course will help you to chair well and to ensure that your board governs effectively.

This course is now sold out. To be added to the waiting list, please e-mail [email protected].

We know how important it is for trustees and charity leaders to keep up-to-date with regulations and governance guidelines, particularly during challenging times. We are therefore delighted to announce that this training course will be taking place online.  

The role of the chair of the board or a committee is more demanding and can be more complex than most people realise. This course will help you to chair well and to ensure that board governs effectively and that board committees add value to the governance process.  Scenarios and case studies help develop skills in practical ways.


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  • Dorothy Dalton

    Dorothy Dalton is a leading expert on governance who has written several books on the subject. She was editor of Governance: essential information for effective trustees from July 2005 to January 2016.

    With a ‘first’ in mathematics, Dorothy, a former Headteacher, was chief executive of ACEVO, the association of chief executives of voluntary organisation from 1992 to 2000. She is currently chair of trustees at the Royal National Orthopaedic Hospital Charity. She has been a trustee of many charities including Marie Curie and has been chair of governors of the Petchey Academy in Hackney, chair of trustees of the Journey of a Lifetime Trust (JoLt) and chair of governors of Orley Farm School Trust. From 2000 to 2003 she was a non-executive director of the Inland Revenue. She was a fellow of the Leadership Trust Foundation and of International Students House. She is a life fellow of the RSA. She founded the Journey of a Lifetime Trust (JoLt), the Network of Women Chairs, and Groundbreakers: Voluntary sector women leaders. 

    Dorothy was awarded the Leonard Cheshire Lifetime Achievement Award for enabling disabled people. She was nominated for the 1995 UK Woman of Europe Award for her work in the Voluntary Sector and she is an Honorary Life Member of ACEVO.

    Dorothy has a passion for travel. During her spare time, from 1983 to 2010, Dorothy organised and led month-long challenging expeditions for disabled and disadvantaged teenagers to remote corners of the world. She continues to participates in other expeditions (many of which she organises herself)  including  crossing the Bayuda  Desert by camel, and canoeing, kayaking and white-water rafting the Zambezi between Zimbabwe and Zambia. 

    Publications written by Dorothy:
    •    Financial Governance: a gentle guide for the non-financial charity trustee
    •    Good Governance: a practical guide for trustees, chairs and CEOs 
    •    Recruiting a New Chief Executive: a guide for chairs and trustees
    •    The Board’s Responsibility for Appraising the Chief Executive
    •    Good Governance: The Chair’s Role
    •    Good Governance: The Chief Executive’s Role


Day 1 (Please note: We will start promptly so please join early to check all the IT is OK and you are connected.  All other times are approximate for guidance purposes only) 
Log in to ensure prompt start at 10am
Fundamentals of governance
  • What every chair of the board or every chair of a committee needs to have a deep understanding of
Role of chair
  • The chair’s role
  • Requirements of the role
  • Characteristics of a good chair
  • Do’s and Don’ts
Relationship of chair with trustees
  • Keeping board/committee members engaged and interested in governance
  • Planning the work of the board and committees
  • Agendas
  • Preparing for meetings
  • Basic rules for Board & Committee papers
 Planning: Meetings
  • Actions before and after meetings
The art of chairing a meeting
Day 2
Please read the case study before you join PART B
Log in to ensure prompt start at 10am
Case study
Getting behaviours right at meetings
Dealing with conflict including difference between tension and conflict
Relationship with CEO and staff
  • Getting the right balance between support and challenge
  • Julia Unwin’s 5S model for high performance boards/committees
  • Meetings without staff


Caroline Thomas

Trustee And Hon. General Secretary

Casualties Union

I now feel more confident that my charity is functioning well and have taken dozens of tips and ideas away for doing even better

Malcolm Maddox

Chief Executive

Newark Care

Very practical and helpful course, presented in a nice relaxed atmosphere. Helped to confirm existing knowledge and all my questions were answered




Introductory online training prices:

Governance & Leadership subscriber - £119

Standard rate - £159

Non-charity Governance & Leadership subscriber- £300

Non-charity delegate- £400

(prices exc VAT)

For group bookings email [email protected] or call 020 7819 1208

Terms & Conditions

Substitution and cancellation policy: On receipt of your booking form, your place is confirmed. Delegate substitutions are allowed. Up to and including 14 days prior to the event, a refund (less a 15% administration fee), or one complimentary transfer to another training date can be issued. Only one complimentary transfer can be issued, no refund will be issued for a cancelled transfer.  Once a transfer has been processed, refund for the original booking will not be issued. Refunds or transfers are not available less than 14 days before the event date. Confirmation of cancellations MUST be in writing and sent or faxed to Civil Society Media at 15 Prescott Place, London, SW4 6BS 020 7819 1200 (fax: 020 7819 1210).