Measuring the Impact of your Organisation

12–13 September 2022

Do you truly know the value of the good work that your charity does? Could you be doing more to demonstrate the impact that your work has to funders, donors and the public at large?

This training course will give attendees the knowledge and tools to be able to begin building an impact measurement framework for their organisation. Theoretical, practical and discussion sessions will ensure that trainees come away with a knowledge of how to apply the concepts of social impact measurement and an understanding of how measuring impact can benefit their organisation. Day 1 will focus on impact measurement methodology with Day 2 providing real examples and an opportunity for personal reflection.


  • Karl Leathem

    Director (Impact) , Moore Kingston Smith

    Karl leads the Impact Measurement team, supporting a broad client-load to understand, articulate and improve their social impact. As an experienced Advanced Social Value Practitioner, Karl has produced a number of impact studies across the breadth of the charity and social value sectors.

    Karl has been involved with Social Return on Investment (SROI) from its inception, contributing to the establishment of SROI methodology in the UK and the launch of The SROI Network across some 22 countries and growing. He set up and managed the Assurance Process for Social Value International and has unrivalled experience of impact reporting and verification systems.

    Karl began his career lecturing in social education followed by a directorship for a Northern Irish Local Authority. He then founded the Lodestar Consultancy, working in support of projects in the social economy for over 15 years.

  • Helen Campbell

    Deputy Director (Impact) , Moore Kingston Smith

    Helen has worked in the charity sector for eight years. She is accredited as an Advanced Social Value Practitioner, and at Moore Kingston Smith works with clients on impact measurement and management, as well as presenting at conferences, webinars and training sessions.

    Previously, as the Communications and Membership Coordinator for Social Value UK, Helen organised sector-leading events in impact measurement, and led on communications to raise the agenda of social value and improve quality and consistency of impact measurement. Helen has also worked as Campaigns Officer for FRC Group, a Liverpool based social enterprise, and blends competency of the technical side of impact measurement with an understanding and familiarity with operations and activities within charities. 

    She holds a BA in Natural Sciences (History and Philosophy of Science) from the University of Cambridge and has a Diploma in Counselling Skills (Level 2). In her spare time, Helen is a co-director and teacher at the Liverpool Argentine Tango community club, and volunteers for a national helpline for people in emotional distress. 

  • Penny Court

    Senior Associate (Impact) , Moore Kingston Smith

    Penny is an accredited Associate Social Value Practitioner and is currently working towards becoming an Advanced Practitioner in the field. As Senior Associate of Impact at Moore Kingston Smith, she plays a key role in the planning, coordinating and conducting of impact measurement research projects. She presents at webinars, runs training sessions on impact methodology and is involved in the business development and communications side of things. 

    Penny has been involved in the charity sector for over 15 years in various capacities across the globe. She has lived and worked in the UK, Malaysia, Malawi and South Africa, and has led fundraising programmes and community projects in all of these countries. Penny has been a trustee and board member of a UK and South African not for profit and was chair of the Marlborough College Malaysia Charity Committee between 2012 and 2015. In 2017 Penny set up Channeling Change in Cape Town, South Africa, managing both individual and corporate giving projects. Outside of work Penny volunteers as a mentor for a local charity in her area and continues to fundraise for several charities back home in South Africa. 


Day 1:
9.30 - 9.45
9.45 – 10.05
Why measure your impact?
10.05 – 10.45
Concepts of an impact measurement framework
  • Key terminology and definitions
  • The impact measurement process
11:00 – 11.30   
Discussions in breakout rooms
  • Share your challenges around impact, where you are on your impact measurement journey, and what specific needs are relevant to your organisation
  • Opportunity to ask questions on information presented
11.30 – 12.15
Building the impact concepts into an impact measurement framework
12.15 – 12.45
Wrap up of morning and final questions
Day 2:
09.30 – 09.45
Greetings and recap on yesterday
09.45 – 10.15
Understanding outputs and knowing your causal links
10.15 – 10.45
Exploring your organisational outcomes – a practical task
10.45 – 11.00
11.00 – 11.30
Considering impact – looking at the counterfactual, calculations and impact
11.30 – 12.00
Discussions/questions on applying the model to organisations
12.00 – 12.15
Wrap up


Charity Finance charity subscriber - £195
Charity rate - £235
Charity Finance corporate subscriber- £300
Corporate rate- £400
(prices exc VAT)
For group bookings email [email protected] 

Terms & Conditions

Substitution and cancellation policy: On receipt of your booking form, your place is confirmed. Delegate substitutions are allowed. Up to and including 14 days prior to the event, a refund (less a 15% administration fee), or one complimentary transfer to another training date can be issued. Only one complimentary transfer can be issued, no refund will be issued for a cancelled transfer.  Once a transfer has been processed, refund for the original booking will not be issued. Refunds or transfers are not available less than 14 days before the event date. Confirmation of cancellations MUST be in writing and sent or faxed to Civil Society Media at 15 Prescott Place, London, SW4 6BS 020 7819 1200 (fax: 020 7819 1210).