• Lucy Bushill-Matthews

  Lucy Bushill-Matthews is Co-Founder and Director of Shepa, which through governance consultancy and training helps faith-based and values-driven charities turn governance from a burden into a blessing. She brings nearly 20 years’ experience improving organisational effectiveness across local, national and international charities, working with trustees, chief executives and senior teams. Lucy previously served as Chief Operating Officer at the National Zakat Foundation, a faith-led £8m charity providing direct payments to individuals in need across the UK. Lucy is a trustee for other UK charities, and Chair of Finance and Audit. A Faculty Member at Faith in Leadership, she trains and supports leaders of different faiths in purpose-driven leadership. Lucy is a Management Accountant (CIMA), and holds an MA in Economics from Cambridge University. She is also a BBC Radio 2 ‘Pause for Thought’ contributor.

09:45	Optional early log-in for technical set up
10:00	Intro
10:15	Foundations of governance Why does governance matter What does good governance look like Governance frameworks Issues faced by faith-led organisations
11:30	Break
11:45	Behaviours that build trust What are healthy governance behaviours How to have more healthy governance behaviours Roles and responsibilities and how to clarify them
13:15	Lunch
13:45	Risk and resilience Why risk matters and what goes wrong How risk management can go well Policy implications of managing risk
15:00	Break
15:15	Decision-making in practice Why decision-making matters and what goes wrong How to make different kinds of decisions How to make better strategic decisions
16:20	Q&A and wrap up
16:30	End

“Definitely makes the topic of governance more approachable.” Sabah Gilani, OBE, CEO BCBN

“Engaging, relevant and full of actionable advice. Immediate impact on our board meetings and risk management.” Sarah Javaid MBE, CEO, Cycle Sisters

“Brings to life governance training” Ashar Khan, Trustee, Shah Jahan Mosque Woking

(prices exc VAT)

Governance & Leadership subscriber - £195
Standard rate - £235
Non-charity Governance & Leadership subscriber- £300
Non-charity delegate- £400

For group bookings email [email protected] 

When will I receive course materials and Zoom link to access the course?

After booking you will receive the following correspondence:

1 week before the course – an e-mail with your joining information, this includes the course programme and any other relevant materials.

1 day before the course – an e-mail with your final information, this includes the Zoom link, course programme any other relevant materials.

When will I be invoiced for my booking?

Invoices are manually processed so this will be sent to you by our events team shortly after your booking.

Will presentation slides be provided?

Presentations are provided in advance for the majority of our courses but this can vary and is down to the course leader’s discretion.

Will the sessions be recorded?

We do not record our courses as we feel this gives delegates the opportunity to have more open discussions and freely ask questions around the running of their charities.

Will I get a reminder prior to my course?

Yes, you will get e-mails one week and one day before your course with all of the information you need. You won’t receive a calendar invite so do make sure you put the date in your diary.

What if I can no longer attend the course?

Up to and including 14 days prior to the event, a refund (less a 15% administration fee), a substitution of a colleague, or one complimentary transfer to another training date can be issued. Only one complimentary transfer can be issued, no refund will be issued for a cancelled transfer. Once a transfer has been processed, refund for the original booking will not be issued. Refunds or transfers are not available less than 14 days before the event date. Confirmation of cancellations MUST be in writing and sent to [email protected]

For any other queries, please get in touch at [email protected].

Substitution and cancellation policy: On receipt of your booking form, your place is confirmed. Delegate substitutions are allowed. Up to and including 14 days prior to the event, a refund (less a 15% administration fee), or one complimentary transfer to another training date can be issued. Only one complimentary transfer can be issued, no refund will be issued for a cancelled transfer.  Once a transfer has been processed, refund for the original booking will not be issued. Refunds or transfers are not available less than 14 days before the event date. Confirmation of cancellations MUST be in writing and sent or faxed to Civil Society Media at 15 Prescott Place, London, SW4 6BS 020 7819 1200 (fax: 020 7819 1210).