Regulation update: Save the Children inquiry, research about complaints and more 

09 Mar 2020 News

Catch up on the latest announcements, new guidance and developments from the UK’s charity regulators.

Charity Commission for England and Wales 

Charities being investigated

Save the Children 

The regulator published the findings of its statutory inquiry last week, nearly two years after opening the investigation. But it has not taken any formal regulatory action against the charity.  

The Commission said the charity should have been more open with the regulator, its own trustees and the public when complaints were raised in 2012 and 2015, and when they were subsequently made public in 2018. Save the Children said it accepts the findings and has apologised.  

Read our news story. 

Advice for charities

The Charity Commission has said it sees too many examples of “disputes, internal factions and divisions” in charities, in a report about the complaints it has received. From April to June 2019, the Commission received 600 complaints and reports about charities which fell below the threshold for direct regulatory action. Based on analysis of more than 200 of these, the report identifies trends and offers advice to charities based on its findings. 

Read our news story. 

Other news 

Baroness Stowell, chair of the Charity Commission, and Helen Stephenson, chief executive, will be questioned by MPs on 18 March about the regulator's work. 

It will be the first time that the regulator has given evidence to the Digital, Culture, Media and Sport Committee since 2018. 

MPs have invited evidence from organisations and public. Submissions can be made through Parliament's website. 

OSCR, the Scottish Charity Regulator

Accounting webinar 

OSCR has published a new webinar looking at external scrutiny of charity accounts. It is presented by Laura Anderson, head of professional advice and intelligence, and is the fourth in the regulator’s series on charity accounting. 

Storytelling 

The Scottish regulator has also released a video about how charities can use reporting to showcase their work

Urging charities to publish their annual reports 

OSCR has appealed to charities to make their annual reports and accounts easily available

Currently legislation in Scotland prevents the regulator from publishing accounts in full, but the regulator wants charities to do because “transparency is an important driver for public trust”. 

Fundraising Regulator 

Direct mail overtook door-to-door as the most-complained-about method of fundraising among the biggest charities in 2018-19, a report from regulator has found. The Fundraising Regulator published its annual Complaints Report, looking at complaints received both by the regulator itself and by 58 charities that spend more than £5m a year on fundraising.

Read our news story.

The Trustee Exchange returns on 28 April for its 13th year at BMA House, London. This year’s programme bring you a mix of technical and regulatory updates alongside examples of great practice in governance and leadership, lively panel debates and inspirational case studies. View the programme and book online here.
 

 

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