NSPCC has left Charityshare, the shared IT consortium it helped to create, and is moving its infrastructure and support services to Northgate Managed Services.

The charity began transferring its services over to the new outsourcing company in August, a process which is due to be completed next month, having decided that Charityshare could not offer the level of service it requires.

“NSPCC chose to move to an alternative provider to achieve extended 24/7 support with access to even greater technical resources”, said Charityshare practice manager Sallyanne Fox.

“As a smaller organisation, we aren't able to meet all of their requirements.”

Catherine Dixon, general counsel and company secretary at the NSPCC, added: “Our IT needs have changed, especially as we engage more with children and young people online. So following several successful years with Charityshare we are switching the services that supply our IT infrastructure and support to a specialist provider that can meet our specific requirements.”

She added: “This will give us the reliable and cost-effective service we need and the platform to meet the challenges we face in an ever-changing digital world.”

Age UK, meanwhile, joined the consortium in July, but was not able to respond to Civil Society’s queries.

It joins the Alzheimer's Society and the Children's Society in the consortium, which supports over 4,000 computers.