JustGiving registers with the Fundraising Regulator

14 Jan 2019 News

JustGiving announced on Friday that it has completed its registration with the Fundraising Regulator and is now a full signatory to the Code of Fundraising Practice.   

The platform has been working with the regulator since new rules for online fundraising platforms were announced last summer

Keith Williams, general manager of JustGiving in the UK and Ireland, said: “JustGiving sees our continued and close partnership with the Fundraising Regulator as a fundamental way to begin to strengthen public trust in the charity sector that we all knows provides so much good in the world. 

“With the changing and deepening consumer expectation around trust and consumer experience, this will be a renewed commitment from JustGiving to our charity partners to work closely, collaboratively and openly to ensure we are providing clear guidance to donors, fundraisers and charity partners alike.”

Last JustGiving and other online fundraising platforms faced scrutiny from the media and politicians and were warned that if they did not sign up to the Fundraising Regulator the government could change the rules. 

In July 2018, the Treasury minister Robert Jenrick MP told The Sun that he asked HM Revenue and Customs to explore ways of stopping digital giving platforms from taking commission from Gift Aid.

Jenrick, Conservative MP for Newark, said that “some of the largest fundraising platforms have been keeping all or part of the Gift Aid amount on their fee. This is not the intention of Gift Aid, which is to provide more money for good causes and to support charities.”  

But no changes were announced in the budget. 

Towards the end of last year JustGiving announced changes to its platform fees and said it would scrap fees from crowdfunding pages and from all pages set up in response to major incidents and disasters. 

Gerald Oppenheim, chief executive of the Fundraising Regulator, said: “We are pleased to have JustGiving sign up to the Code of Fundraising Practice. The Code was created to ensure that the public can have trust in our sector – and with online donations continuing to grow, it is more important than ever that platforms like JustGiving commit to upholding that code. 

“We look forward to working closely with JustGiving to do just that.”

Civil Society Media's one-day fundraising conference, Fundraising Live, takes place on 7 February. View the programme and book your place here. 



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