Campaign to funnel Three Peaks Challenge complaints to FRSB

02 Aug 2010 News

The Institute of Fundraising and Fundraising Standards Board have officially launched a campaign to get landowners to report on charities' dodgy Three Peaks challenge fundraising events.

The Institute of Fundraising and Fundraising Standards Board have officially launched a campaign to get landowners to report on charities' dodgy Three Peaks challenge fundraising events.

The campaign was in response to reports of bad practice from neighbours living by the mountain ranges, complaining of congestion, litter and other disruption.

Complaints will be directed to the FRSB, which will in turn pass the issue back to the charity involved with the aim to resolve the problem and educate the organiser as to the Institute’s best practice guidelines on challenge events.

The decision to launch the campaign follows a meeting between the complaints regulator and the Lake District National Park Authority.

Director of park services Bob Cartwright said there are a number of issues on which the authority hopes to cooperate with the fundraising community. “I feel some of the key issues are the provision of appropriate services, sharing expertise, securing code compliance and working with local communities for a mutually beneficial and respectful outcome,” he said.

Alistair McLean, chief executive of the FRSB, said that the majority of the fundraisers and charities which embark on the Three Peaks Challenge follow the Institute’s guidelines, which, he said, is “essential” to ensuring the long-term viability of the fundraising form.

The remit of the FRSB allows it only to adjudicate on complaints after the avenues for resolution within the charity at issue have been exhausted. This campaign will act to give those affected a central complaint point rather than have the FRSB or Institute judge complaints as they first surface.