Barnardo’s has seen its income reach more than £300m for the first time, an increase of £2.8m on the previous year, according to its recently-filed annual accounts.
The charity’s annual report for the financial year ending 31 March 2017 was filed with Companies House this week and shows that Barnardo’s reached a total income of £301.5m.
Income from charitable activities and voluntary income fell slightly but income from trading rose by £6m to £70m.
The charity experienced a 10 per cent increase in service users across its support services, including children’s centres, child sexual exploitation services and adoption services.
In September 2016, Barnardo’s launched a ten-year strategy which included plans to double fundraised income and become less reliant on statutory income. It also intends to grow total income to £400m in the next few years to cope with increasing demand.
But the accounts show that voluntary income in 2016/17 dipped by almost £3m to £39.6m, with fundraised income dipping slightly from £11.4m to £11.1m.
The annual report says: “Many teams, including trusts, philanthropy and workplace giving, have exceeded their budgeted targets. Community had a difficult year, while individual giving reported lower-than-expected results over Christmas.”
Ahead of a new requirement to report the number of fundraising complaints a charity receives, Barnardo’s has said it received 587 during the year.
Total statutory income was down by £1.9m to £172.6m compared to the previous year, in what the report said is a “challenging environment”.
Barnardo’s said it had “taken steps towards changing the balance of our statutory funding income from 85 per cent: 15 per cent in 2015 to 80 per cent: 20 per cent in 2025”.
The charity also said that it has chosen to pause its shop opening programme, although it remains “committed to our 10-year strategy for retail operations”.
The charity's corporate strategy says it aims to open 300 new shops by 2025, in order to reach a total of 1,000. A spokesman said the pause is “right and proper” and the charity is “looking to consolidate our business over the next year and then push on with the strategy”.
Chief executive paid over £180,000
The charity’s chief executive, Javed Khan, was the highest paid employee, earning between £180,000 and £190,000 in 2016. The organisation reduced the number of employees earning over £100,000 from seven to four, with 38 people earning over £60,000.
Reporting by Daniela Wulf and Kirsty Weakley