The cover theme of the July edition of G&L is charities and reputation management. The lead feature is an interview with senior leaders at anti-poverty charity Turn2us, about their work to examine their services through an equity lens to find out what their service users really think of the charity and its provision. This research threw up some uncomfortable truths that Turn2us is determined to address. It has now suspended at least one of its services while it consults with co-production partners about how it should be delivered.
Another article in this section describes how a reputation audit at the Fishermen’s Mission helped the charity to see the benefits of its recent modernisation efforts, and we also have articles advising how to identify and mitigate against reputational risks, and about using the law to defend your organisation’s good name. Association of Chairs vice-chair –- and PR expert – John Williams also devotes his column to the topic, pointing out that the best way to shore up your charity’s reputation is to ensure that it genuinely lives its values.
In other sections, the Charity Commission explains the thinking behind the proposed changes to the annual return, and charity accountant Judith Miller outlines her sure-fire recipe for sound financial governance. And under the Core Functions theme of human resources, whistleblowing charity Protect takes readers on a whistlestop tour of whistleblowing provisions for trustees.
Finally, we also have the Event Report for the 2022 Charity Awards – all the winners and why they won. If you need any reminder of why you work or volunteer in the charity sector, this report will restore your pride and ambition. We hope you enjoy reading it.
- Cover theme: Reputation management
- Law & Guidance
- People & Culture
- Board matters
- Core functions: Human resources
- The Final Word
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