Take part in the 2026 Charity Banking Survey!

Share your opinions and receive the published report for free. One lucky person will also win a £100 John Lewis gift card. Deadline for submissions is 27th February.

Take part here

Emma-Lynn Houghton

Client services assistant

Emma-Lynn originally entered the sector through street fundraising with AAP, representing numerous charities along the way. She is currently working for telephone fundraising agency NTT Fundraising within the client services department. 

Emma-Lynn’s specialities lie within the creative aspects of fundraising; developing effect ways of communicating with supporters on the telephone, using social networking effectively within the sector and managing the company's updates including Facebook, Twitter, the NTT website, top tips and the NTT blog.

Creativity and innovation is all around us, and Emma-Lynn believes that we can use ideas from anywhere to inspire fresh fundraising concepts.