Science Museum’s income returns to pre-pandemic levels

16 Aug 2023 News

The Science Museum Group’s total income has increased by £18m to £128m, according to its newly filed accounts, matching pre-pandemic levels despite visitor numbers remaining lower.

A 17% increase on the year before (£110m), Science Museum Group’s accounts for the year ending March 2023 cite a “stronger than expected recovery within our retail offering and corporate event income” which led to increased profit. 

This signifies a return to the charity’s income from before the pandemic, as accounts show its overall income for 2019-20 was £128m, which then fell by 35% to £83.6m in 2020-21. 

For the financial year ending March 2023, the charity saw 63% of its income come from grant in aid from the Department for Culture, Media and Sport (DCMS).

Donations and legacies increased by £5.6m to £13.6m in 2022–23, with the charity citing increased visitor levels as promoting more specific donations. Overall, income from donations, grants and sponsors accounted for 19% (£24.4m) of the charity’s total income for the year.

The charity’s trading income grew by more than £8m to £20.1m after the complete reopening of its sites and resumption of catering, retail and event experiences. 

Visitor numbers up by a million

Sites within the Science Museum Group returned to seven-days-a-week opening in July 2022. This saw the group’s visitor numbers grow by over a million in a year period from 2.3 million to 3.1 million visitors.

Ticket income reflected this change as it increased by £2.2m to £4.0m in 2022-23. 

This is still well below pre-pandemic levels, with the charity’s pre-Covid-19 three-year average calculated at 5.2 million visitors. 

The charity said the reopening of the sites “had a positive impact on the group’s ability to generate income across nearly all its income streams, as well as increasing its core expenditure levels”.

Its expenditure increased by a quarter on the previous financial year to £113m. 82% of the charity’s non-capital expenditure was spent on its charitable objectives.  

The accounts state: “Over the long term, the Group’s return to its past operating model depends on a recovery in visitor numbers and continued consumer confidence in the face of increasing cost-of-living challenges and significant inflation of core operating costs.”

Staff costs

Staff numbers increased by 128 to 1,070 in the financial year 2022-23, with 35 more working in visitor services and another 31 in its science, education and communication departments.

Science Museum Group spent a total of £38.9m on staff costs for 2022-23, an increase of more than £5m on the year prior. 

Trustees received no remuneration for their services but their travel and subsistence expenses amounted to £15,000. This has more than doubled on the year prior, when these costs were £6,000. 

“Costs were higher than in 2021–22 owing to seven day opening and return to normal travel patterns,” the accounts read.

The number of staff earning over £60,000 a year increased by 10 people from 43 to 52. 

In 2022-23, the highest earner made between £180,000 and £190,000, up from between £130,000 and £140,000 the year before.

The combined total remuneration for director Ian Blatchford and chief operating officer Shri Mukanagiri was £378,000 for the year. 

For more news, interviews, opinion and analysis about charities and the voluntary sector, sign up to receive the free Civil Society daily news bulletin here.
 

More on