The community interest company that runs the National Citizen Service programme said that five of its six participation targets were missed last year, in its annual report recently filed with Companies House.
In the year to March 2018 it had a target of filling 101,000 places, but actually filled 98,808. It has committed to delivering 110,000 places in 2018.
The only one of its participation targets that it met was the number of people taking part its core summer programme where 82,561 took part. It missed the target for the number of people taking part in the spring and autumn.
Some 22 per cent of people who signed up did not go on to take part, against a target of 19 per cent. 92 per cent of participants who started the programme completed it, compared to a target of 93 per cent.
Feedback from participants was, however, positive.
NCS Trust succeeded in reducing the cost per participant to £1,738, below the target. But it commissioned and paid for 5,888 places that were not filled – against a target of 2,020.
Income from central government was £181.1m and it generated £4.6m from other sources.
Most of its spending was in funding to its nine regional delivery partners (£146.5m) with £31.8m spent on support costs and core functions.
Stephen Greene, in the chair’s report, said: “A major priority for the Trust is now overseeing the ongoing transition to becoming a Royal Charter body – a status that recognises NCS as a public interest organisation demonstrating professionalism, pre-eminence, stability and permanence in its field”.
He said that priorities will be around “increasing inclusivity of the experience – combined with greater value for money”.
Greene is standing down as the CIC becomes a Royal Charter body and said: “One leaves a job but never a mission, and this is why I am excited to be continuing my support for NCS in the capacity of a patron, joining an incredible group of NCS patrons who represent the best of the United Kingdom.”