Citizens Advice has appointed Gillian Guy as its new chief executive, replacing David Harker who was with the charity for 13 years.
Guy, who will take up the position in July, joins the charity from Victim Support where she was chief executive for four years.
Under her leadership the organisation merged from a federation of 77 local charities into a single national charity covering the whole of England and Wales.
Guy (pictured) said: "I’m thrilled to be joining Citizens Advice. The CAB service has a significant place in our communities, rooted in volunteering and addressing social injustice.
"This is a particularly exciting time to be joining given the challenges and opportunities Citizens Advice is facing and I look forward to being a part of its strong and dynamic future."