Charity Shops Survey 2021 opens

04 Jun 2021 Announcement

The 30th Charity Shops Survey questionnaire is now open, and we would be grateful for your participation.

The survey has provided an essential data set and benchmarking tool for charities for three decades, charting the trends and latest figures across trading in the voluntary sector. 

Participants in the 2021 survey will be entered into a prize draw to win a £100 John Lewis voucher.

Easier to complete

We appreciate that these are unprecedented times, with charities facing a number of additional pressures and burdens. 

Therefore, this year we have removed a number of questions and simplified the survey, in order to make it much quicker and easier to complete, yet retain its core value.

To take part in this year's survey, please download the questionnaire (available in either Excel or PDF format) and return your completed responses by 9 July.

Download the Excel questionnaire

Down the PDF questionnaire


This is the charity retail sector's most comprehensive study. After 2020, we feel it is more important than ever to make sure all organisations are represented.

If you would like to see how your results will be presented in the published survey, please tick the box at the start of the questionnaire.

For more news, interviews, opinion and analysis about charities and the voluntary sector, sign up to receive the Civil Society News daily bulletin here.


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