Fundraising Live 2020

6 February 2020 London

Fundraising Live, the event specifically designed to give fundraisers a voice on the things that really matter, will return to the ILEC Conference Centre on 6 February 2020.

Fundraising Live, the event specifically designed to give fundraisers a voice on the things that really matter, will return to the ILEC Conference Centre on 6 February 2020.

View the full programme and speakers below.


06 February 2020

  • 8.30AM - 9.15AM
    Registration, refreshments, networking and time to visit exhibition
  • 9.15AM - 9.20AM
    Chair’s welcome: Stephen Cotterill, editor, Fundraising Magazine
  • 9.20AM - 10.00AM
    Plenary: Disruptive fundraising - the new era

    • Exploring Barnardo’s strategy to achieve record annual income
    • Effectively implementing a ten-year fundraising plan
    • Incorporating trusts, workplace giving, philanthropy, individual giving and trading
    • Developing outstanding fundraising through corporate partnerships
    • Innovating successful, large-scale fundraising events

    Javed Khan, chief executive officer, Barnado's

  • 10.00AM - 10.50AM
    Speed Networking
  • 10.50AM - 11.20AM
    Networking and refreshment break
  • 11.25AM - 12.05PM
    1A. Maintaining a dynamic fundraising team with evolving regulations
    • Levy compliance
    • Increasing transparency
    • Investigating complaints
    • Setting high standards for fundraisers
    • Increasing public trust in fundraising
    Gerald Oppenheim, chief executive, Fundraising Regulator
  • 11.25AM - 12.05PM
    1B. Establishing high performing events - key learnings from successes and disasters for new and existing events
    • Launching new events and scaling up existing ones
    • Setting parameters and benchmarks for success
    • Maximising events to optimise revenue
    • Learning from best practice in the charity sector
    • Delivering outstanding results
    Michael Dent, executive director of supporter income and engagement, WWF
  • 11.25AM - 12.05PM
    1C. Engaging gamers and why esports isn't necessarily the answer
    • How War Child started working with the gaming sector
    • Streaming (Twitch, YouTube, Mixer etc) and the metrics
    • Where gamers reside and where you should be
    • What are the challenges of entering the gaming sector?
    • The reality behind esports and streamers and why it might not be for you

    Nick Scott, head of partnerships, War Child UK, Robert Mackenzie, gaming team, War Child UK
  • 12.10PM - 12.50PM
    2A. Panel: Key criteria for cross-functional teams
    • Implementing a nimble approach
    • Putting projects rather than functions at the heart of business structure
    • Investing in employees for longterm mutual benefit
    • Embedding purpose and values through all areas of an organisation
    • Developing a clear, measurable plan to live those values

    Sam Afhim, director of fundraising and communications, Freedom from
    Lizzi Hollis, head of corporate partnerships and engagement, Richard House Children’s Hospice
  • 12.10PM - 12.50PM
    2B. Panel: Enhancing the fundraiser-trustee dynamic
    • Increasing engagement between senior decision makers, trustees and fundraisers
    • Influencing and persuading trustees to support and promote dynamic
    working processes and structures
    • Engaging trustees with changes in fundraising best practice
    • Communicating effectively with senior staff and trustees
    • Creating a role for fundraising trustees

    Joyce Fraser, founder and chair of trustees, Black Heroes Foundation

    Jaipreet Kaur, trustee, Binti International, and philanthropy manager, All We Can

    Catherine Miles, trustee, Women for Women International, and director of
    fundraising, Battersea
    Layla Yarjani, co-founder and COO, NEXTGen Unicef
  • 12.10PM - 12.50PM
    2C. Panel: Utilising new media and platforms
    • Two-way engagement rather than one-way messaging
    • Establishing a consistent voice and persona online
    • Building engagement and converting awareness into action
    • Improving understanding between donors and beneficiaries
    • Maintaining integrity during innovation and pilot schemes

    Athar Abidi, head of social media, British Heart Foundation

    Philli Boyle, head of partnerships, Help Refugees

    Michael Keating, head of digital, Samaritans
  • 12.50PM - 1.50PM
  • 1.50PM - 2.30PM
    Plenary: Innovation in fundraising and supporter experience
    • Fundraising trends to help you diversify and grow income
    • Which charities are pushing the boundaries with fresh new approaches
    • New tech and tools to help you stay ahead of the curve
    Sandra Luther, head of charity partnerships, JustGiving
  • 2.35PM - 3.10PM
    3A. Creating a positive, safe workplace
    • Handling harassment and getting it right
    • Workplace bullying and how to prevent it
    • Dealing with harassment in the workplace
    • Creating a supportive working culture with wellbeing and mental health at the core
    • Promoting a positive ethos of diversity and inclusion

    Dan Guinness, director, Good Lad Initiative
  • 2.35PM - 3.10PM
    3B. How can Microsoft technologies help you deliver your charities mission?
    m-hance NfP experts Tory Cassie and James Glover will showcase how the Microsoft stack works collaboratively and harmoniously together to help charitable organisations achieve their goals. They will demonstrate:
    • The Dynamics 365 platform and how the end-to-end solution can provide a 360 degree view of charitable supporters whilst keeping track of exactly how donations are spent
    • Power Apps and how these offer flexibility to charities and can be built and adapted to ensure specific organisational requirements are met
    • Power Automate which helps charities to create effective workflows that improves efficiencies with Dynamics 365 Business Central"
    • How Business Intelligence provides powerful insights, allowing charities to visualise data from multiple sources so that trends can be spotted early and acted upon
    • Artificial Intelligence and how charities can use this effectively to streamline processes and operate more efficiently

     Tory Cassie, NfP business development, m-hance, James Glover, Head of solutions architect, m-hance

  • 2.35PM - 3.10PM
    3C. "Getting more out of death"
    • How to increase charitable legacy donations – Death in a digital world
    • Simplifying the jargon – easier, cheaper and better for all
    • New income streams
    • Sharing is caring - tapping into digital virality 

    Phil Zeidler, co-founder, DeadHappy

  • 3.10PM - 3.40PM
    Networking and refreshment break
  • 3.40PM - 4.20PM
    4A. On-stage with Jo Swinhoe

    • Hearing the latest thinking on fundraising
    • Effectively setting benchmarks and best practice
    • Overcoming challenges and barriers to new working practices
    • Providing strong leadership in changing times

    Jo Swinhoe, director of fundraising and engagement, NSPCC

  • 3.40PM - 4.20PM
    4B. How flexible working benefits fundraisers and organisations
    • Making the case for flexible working for mutual benefit
    • Maintaining a positive work-life balance that supports mental health
    • Working in a time and space that enhances productivity
    • Matching ‘always on’ needs of donors with flexible employee working
    • Case studies of charities doing it well

    Emily Casson, digital marketing manager, Cats Protection
  • 3.40PM - 4.20PM
    4C. Video and new media in storytelling
    • Storytelling as the key building block of connection
    • Creating powerful visuals and strong messaging
    • Ensuring storytelling and branding build connection with supporters
    • Maximising the unprecedented ability to increase authenticity and bring supporters closer
    • Inspiring action and raising awareness with strong messaging
    Gemma Sherrington, executive director, fundraising and marketing, Save the Children
  • 4.25PM - 5.00PM
    Panel: Building successful corporate partnerships
    • Aligning goals and aims for successful partnerships
    • Ensuring partnerships provide benefits for all involved
    • Maximising revenues with strong corporate partnerships
    • Building on successful partnerships year on year
    • Driving innovation within established partnerships to maximise revenue
    Amit Aggarwal, director of corporate partnerships, Great Ormond Street Hospital Children’s Charity and Sparks Charity

    Suzy Christopher, charity and community director, BT

    Harriet Gugenheim, director of philanthropy and partnerships, Impetus

    Sandy MacDonald, global head of corporate sustainability, Standard Life Aberdeen

    Katherine Woods, partnerships development lead, Action for Children
  • 5.00PM - 6.00PM
    Drinks reception


Headline Sponsor:

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Associate Sponsor: 




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Networking Sponsor:




With thanks to our exhibitors

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JustGiving-Logo-CMYK (2).jpg


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Great ways to save!

  1. Be an early bird!
    Book your place now to save £50 off the ticket price.
  2. Attend with your team!
    Ensure your whole team benefits from a great day's learning. With the Charity Team Ticket you can send up to four people  
Ticket type Early-bird (before 29 November) Final release tickets (after 29 November)
Charity delegate £199 £249
Charity team ticket (up to four places)
**Limited quantity available**
£599 £649
Non-charity delegate £699 £749



For sponsorship and exhibition queries contact Yvette Micallef

For speaker queries contact our events team

For registration queries contact Carys Pugh

For media partnerships and marketing queries contact Kirsty Brown


ILEC Conference Centre
47 Lillie Road
SW6 1UD 
Tel: 020 7666 8470
Email: [email protected] 

Terms & Conditions

Please note that speakers and topics were confirmed at the time of publishing, however, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such Civil Society Media Ltd reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our web page as soon as possible.

Substitution and cancellation policy: On receipt of your booking form, your place is confirmed. Delegate substitutions are allowed. Refunds on cancellations will only be issued (less a 15% administration charge) up to and including 14 days prior to the event. Refunds will not be issued after this date. Confirmation of cancellations MUST be in writing and sent or faxed to Civil Society Media at 15 Prescott Place, London, SW4 6BS 020 7819 1200 (fax: 020 7819 1210).