Charity Technology Conference 2022

2 March 2022 London

We are delighted to announce the return of two of our flagship events, the Charity Technology Conference and Fundraising Live. Both conferences will take place at the ILEC Conference Centre on Wednesday 2nd March 2022, and will share an exhibition and networking space.

The world is a very different place post-pandemic; people are no longer operating in siloes and entire organisations have had to adapt their purpose and focus. This is why, for 2022, our theme for both events will be ‘Strategies and tools for success in the new world’.

In our Charity Technology Conference sessions, you will learn why boardrooms must set the digital agenda, how the YMCA is using live data visualisation tools to measure impact and how the Microsoft Power Platform can help charities thrive in a post-Covid world.Join our Fundraising Live sessions to learn how to tap into new audiences using digital, improve diversity in fundraising and harness the power of crowdfunding.

Plus, brand new for 2022, we are running interactive workshops throughout the day to enhance the opportunities for networking and working together, something I am sure we have all missed over the past two years. We believe that the main benefit of an in-person event should be the connections you make and the problems and ideas you share. Workshops will be put together with this aim in mind, and topics include the return of face-to-face events and improving cybersecurity.

Download the programme today!

Your ticket will give you access to both events and allow you to tailor your day to best suit your charity’s needs.

We look forwarding to welcoming you on 2nd March for what promises to be an eye-opening day of discussion and learning. 


02 March 2022

  • 9.00AM - 9.15AM
    Registration and networking
    Registration and networking
  • 9.15AM - 9.20AM
    Chair's welcome
    Stephen Cotterill, editor, Fundraising magazine
  • 9.20AM - 9.50AM
    Opening keynote - Behind the scenes at Macmillan: Using technology to increase reach and impact
    Three months into her new role at Macmillan, Roxane Heaton brings a wealth of knowledge and experience from public and private sectors. A passionate advocate for digital literacy and inclusion as a tool to drive social mobility, she is interested in reimagining user journeys to make services more accessible to more people. In this uplifting keynote she will discuss the transformative role technology can play to empower not only your workforce but also your service users, creating strategies for impact and reach. 
    Roxane Heaton, chief information officer, Macmillan Cancer Support
  • 9.50AM - 10.30AM
    Plenary - Dreaming big and achieving more through digital 

    In this session we debate and discuss the true meaning and application of digital transformation. From problem-solving through to goal-setting, speakers will discuss the role of technology to elevate your ambitions, open your eyes to a new bigger vision of what might be possible and help you to move towards your goals at pace.
    Digital Wonderlab will share the stage with three different charities, inviting them to share their big ambitions, and to show how digital is helping each of them to achieve their unique vision, enhancing the connection with their supporters and delivering the impact needed at local, regional and national levels.

    Charity speakers tbc alongside Digital Wonderlab 

  • 10.35AM - 11.15AM
    1A. Tapping new audiences through digital

    Digital channels for acquisition and engagement through social media have come into their own during the pandemic. This session will look at how organisations can put in place an effective digital strategy to help grow their acquisition rates and engage supporters at a truly meaningful level.  

    Athar Abidi, head of social media, British Heart Foundation and Yasmin Georgiou, digital engagement strategy partner, Action for Children

  • 10.35AM - 11.15AM
    1B. YMCA case study: How live data visualisation can help demonstrate impact, increase transparency, and improve effectiveness

    When sustainable funding, trust and reputation are increasingly under the spotlight, the need for charities to demonstrate impact and build trust has never been more important. This session explores how the YMCA, a federation of 110 local charities, is using live data visualisation tools to collect and measure impact data across its federation (  Whatever the shape or size of your organisation, this session will help you to identify which key metrics align with your core purpose, and how you might begin to use your data more effectively to tell your impact story.

    Matt Stevenson-Dodd, managing director, Trust Impact and tbc, YMCA

  • 10.35AM - 11.15AM
    1C. Leading through change - how to bridge the digital skills gap and foster a culture of learning

    Growing digital skills and confidence amongst staff is key to the development of your digital transformation. So how can you measure where you are and plan where you need to get to? In this interactive workshop digital expert and co-author of The Charity Digital Skills Report Zoe Amar will take you through the latest trends in digital skills, help you benchmark your charity and map your next steps to help grow your colleagues' skills and develop a culture in which learning about digital is supported and recognised. 

    Zoe Amar, director, Zoe Amar Digital

  • 11.15AM - 11.35AM
    Morning coffee and networking
    Take time to visit our exhibition, network with peers and enjoy refreshments
  • 11.35AM - 12.15PM
    2A. Bridging the fundraising gap with direct mail
    With good cut-through and consistent results, direct mail still provides a useful engagement and acquisition channel for charities.  Whether it is engaging with core supporters, recruiting high value donors, or securing longer term legacies; research has shown that post is one of the main ways that consumers want to hear about new ways to give.  This session will cover how mail can be used in a post-GDPR world, discuss what data is available to find those harder to find prospects, and share some examples of successful charity campaigns.
    Scott Logie, Customer Engagement Director, REaD Group
  • 11.35AM - 12.15PM
    2B. How the Microsoft Power Platform and its low code/no code solutions can help charities thrive in a post-COVID world

    As we return to some sort of normality, many organisations are having to digitally diversify in order to survive. But charities don’t actually need to spend thousands on brand new systems when there are alternative, more affordable options to consider. In this session, m-hance’s James Glover and Tory Cassie will introduce Microsoft’s Power Platform; focusing on Power Apps and how these feature-rich applications can be built quickly and easily using a low-code approach. They will discuss how Power Apps can play a key part of your charity’s digital strategy and will demonstrate how they can help to solve organisational challenges and make processes more efficient.

    Tory Cassie, NfP business development and James Glover, head of solutions architecture, m-hance

  • 11.35AM - 12.15PM
    2C. How well are your fundraisers?

    With long hours and constant pressure to hit targets, fundraising can be a tough job at the best of times. After 18 months of pandemic, redundancies, furlough and radical changes to working patterns, it has been a particularly challenging time. The mental health and wellbeing of you and your team is essential to achieve your goals and generate income for the caues you are passionate about. It is also vital for job satisfaction and retention. This interactive workshop will help you develop strategies to manage you and your colleague's mental wellbeing.

    Claire Warner, management coach and workplace culture strategist 

  • 12.20PM - 1.00PM
    3A. Recruitment panel - removing barriers to entry

    It is well known that there is a lack of diversity in fundraising. Without a variety of voices from different backgrounds informing your strategies and comms, the chances are you are limiting your reach and failing to tap into donor support from diverse communities. It is time to move past the obvious point that the sector lacks diversity to look at the actual practical steps of what people can do about it! The members of this panel all have experience of implementing clear strategic principles in their recruitment process that go some way to eliminating unconscious bias and nurturing more equitable employment policies. Through this session, delegates will come away with clear guidance of the steps they must take to ensure equity in recruitment if they are ever in the position when they need to hire fundraisers.

    Elizabeth Balglobin, charity consultant and charity interim manager, National Emergencies Trust
    David Mbaziira, EDI head, Chartered Institute of Fundraising
    Liz Tait, charity director of fundraising, Great Ormond Street Children's Hospital (GOSH)
    Anna Yearley, joint executive director, Reprieve
  • 12.20PM - 1.00PM
    3B. Putting digital at the heart of service-delivery

    Throughout the Covid-19 pandemic demand for support and cash grants rose exponentially and Turn2Us' digital team had to make sure online capacity could be maintained and data safely and securely analysed and stored. In this session, Aisling Buckley will share what she has learned during the development of two of Turn2Us' key digtial products; an online benefits calculator and a campaigning tool.  From the importance of re-use, cross-departmental collaboration, testing and sometimes even failing, Aisling will share her top tips to creating accessible digital products that best meet users' needs.

    Aisling Buckley, senior digital product manager, Turn2Us

  • 12.20PM - 1.00PM
    3C. How to get the most from the return of mass participation

    Mass participation events are making a come back as restrictions lift, but how can charities steward supporters to raise the most income? This interactive session will offer practical advice and step-by-step guidance on how to get the most from your supporters as more and more people once again sign-up to mass events such as marathons and swimming challenges.

    Tom Coussens, senior charity partner manager, London Marathon Events

  • 1.00PM - 2.00PM
    Lunch, networking and time to visit exhibition
  • 2.00PM - 2.40PM
    Plenary - How charities are emerging from the pandemic – something old, something new, or something in between?
    Fireside chat with Enthuse and Bike the UK for MS, discussing key points from Enthuse’s new research into the charity sector, including:  

    • How optimistic are charities feeling about 2022 as the country emerges from the pandemic?
    • What are the biggest challenges that the sector feels it faces in 2022?
    • What are the areas with the biggest opportunities for charities in the year ahead?
    • What types of activity will the sector focus on in 2022 – returning to old favourite campaigns from 2019, successful activities run during the pandemic or something new?

    Speakers TBC
  • 2.45PM - 3.25PM
    4A. Crowdfunding for good - How to galvanise supporters through the power of crowdfunding

    People want to do good things with their money. One way they can exercise some control over where their funds will be spent is through targeted crowdfunding channels. The Black Funding Network has developed a unique model to engage it's supporters and crowdfund for intentional giving to grassroots organisations in the heart of their communities.

    Patricia Hamzahee, co-founder, Black Funding Network

  • 2.45PM - 3.25PM
    4B. It starts at the top - empowering leaders with the technology, insights and processes to thrive in a digital age

    The pandemic has put immense pressure on charities to maintain foundational excellence, have a 'digital first' approach and fulfil existing strategic goals despite the extraordinary circumstances. Boardrooms must set the digital agenda and embrace new ways of working. This session will explore the concept of modern governance, and highlight some of the processes and tools that can be used to increase transparency, insights and efficiency, helping to shape organisations that are fit for the future.

    Edward Rees, director of sales, BoardEffect

  • 2.45PM - 3.25PM
    4C. Charity IT Leaders workshop: Cybersecurity in focus - safeguarding your charity from harm

    According to the National Cyber Security Centre (NCSC), malware (including ransomware) is the biggest threat to British organisations, with attacks becoming increasingly sophisticated and targeted. This hands-on session will consider the level of risk for charities operating in an increasingly digital landscape and explore practical steps you can take to help protect your data or sensitive information, and mitigate the risk of attack. 

    Matt Jago, controller of business systems and integration, Sightsavers and chair of trustees, Charity IT Leaders

  • 3.25PM - 3.40PM
    Networking & refreshment break
  • 3.45PM - 4.25PM
    Closing keynote - Stories from Save the Children - collaboration in a post-Covid climate
    Jon Curry, CIO and Gemma Sherrington, fundraising director, Save the Children 
  • 4.25PM - 4.30PM
    Chair's closing remarks
  • 4.30PM - 5.25PM
    Networking drinks reception


Great ways to save!

  1. Be an early bird!
    Book your place now to save £50 off the ticket price.
  2. Attend with your team!
    Ensure your whole team benefits from a great day's learning. With the Charity Team Ticket you can send up to four people  
Ticket type Super early-bird (before 10 December) Early-bird (before 4 February) Final release tickets (after 4 February)
Charity delegate 150 £199 £249
Charity team ticket (up to four places)
**Limited quantity available**
450 £599 £649



Headline sponsor: 

Digital Wonderlabd 2020.png


Technology sponsors: 

Diligent logo.jpg





Fundraising headline sponsor: 

Enthuse horizontal.png

Fundraising sponsors: 

REaD Group CMYK.png

Supported by: 




For sponsorship and exhibition queries contact Yvette Micallef

For speaker queries contact our events team

For registration queries contact Carys Pugh

For media partnerships and marketing queries contact Kirsty Brown 


With thanks to our exhibitors: 





    Diligent logo.jpg


Cloud doing good


  Digital Wonderlabd 2020.png


  EF Logo £40m.png


Enthuse horizontal.png










  REaD Group CMYK.png




  Windsor Telecom Logo .jpg








ILEC Conference Centre
47 Lillie Road
SW6 1UD 
Tel: 020 7666 8470 

Terms & Conditions

  • Payment
    1. Registrations will not be fully confirmed until correct payment is received. If you have any issues with payment, please contact [email protected]
  • Programming
    1. Please note that speakers and topics were confirmed at the time of publishing, however, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such Civil Society Media Ltd reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our web page as soon as possible.
  • Event attendance
    1. Delegates are required to observe and comply with all laws, regulations, rules and requirements relating to COVID-19 and which Civil Society Media has adopted as part of its operations. Civil Society Media will communicate the COVID-19 Measures to you from time to time including and without limitation via pre-Event emails, its social channels and the event website
    2. Civil Society Media reserves the right to alter or remove its COVID-19 Measures at any time in response to the latest guidance or legislation from the UK Government or as otherwise deemed necessary by Civil Society Media in its discretion.
    3. Civil Society Media reserves the right to eject you or refuse you entry from the event if, in our reasonable opinion, you are refusing to comply with any COVID-19 Measures without reasonable grounds.
  • Cancellation or reimbursement
    1. On receipt of your booking form, your place is confirmed. Delegate substitutions are allowed. Refunds on cancellations will only be issued (less a 15% administration charge) up to and including 30 days prior to the event. Refunds will not be issued after this date. Confirmation of cancellations MUST be in writing and sent to [email protected]
    2. Individual registrants who registered as part of a discounted group registration are not eligible for refunds, unless the entire group cancels. Registrations may be transferred to another person from the same organisation at any time.
  • Postponement or Cancellation of the Event by the Organiser
    1. Should we have to cancel or postpone due to COVID-19 we will endeavour to give you as much notice as is reasonably possible.
    2. In the event that we have to postpone this event due to COVID-19, we will transfer your ticket to the next alternative date.