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Newham Voices Activities Co-ordinator

Bonny Downs Community Association Social Care & Welfare Fundraising
Senior Fixed Term Salary: £25,000-£35,000 Closing date: 23 September 2020


Newham Voices will empower disadvantaged residents in Newham to collaboratively rebuild a better and healthier community as we recover from being one of the worst affected boroughs in the UK by Covid-19.  Your main task will be to coordinate the delivery of a programme of activities and services to enable local residents to reconnect through positive health-boosting and recreational activities, with built-in opportunities to build friendships, share their experiences, set their own priorities, envision our community’s future, and help shape the next steps we will take together towards achieving it.




  • Working collaboratively with the Consultation Coordinator and other project staff and sessional workers to implement and coordinate the agreed programme of activities, to include the setting up of new services and the adaptation of existing services as follows:


  • Intergenerational ‘Community Conversations’ with refreshments and children’s activities to listen to lockdown experiences and future priorities of marginalised residents.
  • Inclusive non-contact ‘Sport and Chat’ groups including yoga/ Tai Chi/ Zumba/ Walking Football followed by refreshments, health kiosk and facilitated conversations to boost health and social reconnection.
  • ‘Garden and Chat’ sessions where volunteers can make friends and learn skills while growing vegetables for our foodbank.
  • ‘Virtual Coffee Mornings’ for housebound people feeling forgotten and depressed while watching less vulnerable residents enjoy lockdown lifting.
  • Intergenerational ‘Remote Reading Support’ sessions where isolated elderly volunteers are loaned laptops and given 1-2-1 digital skills training so they can provide virtual literacy support for local primary pupils to help them catch up on learning time lost during school closures.
  • ‘Newham Youth Voices’ virtual music production workshops led by experts from Community Albums so at-risk teenagers can create a high quality original song and music video reflecting on life in lockdown.
  • Multifaith ‘Community Celebrations’ to create joyful unifying events that praise diversity while counterbalancing recent stress and hostility.



  • Organising and booking sessional & play workers and partner organisations to deliver sessions, and working with these and other BDCA frontline staff to ensure the safe, smooth and effective service delivery of all the above activities.
  • Booking the facilities to run the sessions and arranging refreshments.
  • Arranging the installation (in liaison with our Facilities Manager) and ongoing oversight of the Health Kiosk.
  • Creating a welcoming, friendly, atmosphere which fosters good conversations and encourages service users to join in social aspects of the activities and build mutually supportive relationships.
  • Facilitating &/or overseeing the facilitation of post-activity chats.
  • Signposting service users to relevant support available to them, within BDCA and beyond, and encouraging Newham Voices participants’ wider involvement in BDCA’s activities and services.
  • Encouraging and empowering service users to play an active role in identifying their own priorities and innovating creative new solutions to longstanding local problems, including through volunteering to help plan and deliver solutions and join steering groups or our trustee board.
  • Helping to capture the priorities, ideas, struggles, breakthroughs, successes of participants, and other information relevant to the consultation element of Newham Voices as identified by the Consultation Coordinator.
  • Ensuring that each person engaging with Newham Voices is treated with dignity and respect.
  • Working with our finance team to keep an accurate budget, ensure the project is delivered in a cost-effective way, and that donations and grants awarded to this aspect of our work are spent correctly.
  • Liaising with BDCA’s Volunteer Coordinator to recruit volunteers to assist with the delivery of activities as required and supervising and supporting these volunteers.
  • Liaising with our marketing team to promote Newham Voices consultation activities and findings and to help ensure our website and social media presence is updated and accurate.
  • Undertaking administrative duties to ensure the smooth running of the project (paying invoices, maintaining session attendance registers, etc)
  • Maintaining positive and effective working relationships with other voluntary/community organisations and statutory bodies by:
  • Corresponding professionally with all external organisations both verbally and in writing;
  • Acting as an ambassador for BDCA and promoting its activities and services as relevant in your dealings with external organisations;
  • Identifying and networking with potential organisations that could partner or provide complimentary services;
  • In collaboration with the Consultation Coordinator, preparing high quality, accurate and timely monitoring reports for funders, senior leaders and trustees.
  • Actively contributing to project planning meetings and other BDCA staff meetings.
  • Helping to ensure that the Project complies with BDCA’s policies and procedures, including safeguarding, health & safety, data protection & confidentiality, and equality, diversity & inclusion as well as with regulations from affiliation bodies and current government guidance on Covid-19 infection control.


Customer care

At BDCA, relationships are at the heart of everything we do as we recognise the intrinsic value of every individual in our community.  We strive to maintain a warm, welcoming and unique atmosphere and expect all of our staff to be approachable, friendly, helpful and to provide excellent service to everyone they encounter, whether these are colleagues, volunteers, trustees, external partners and agencies, service users, visitors or members of the general public.


Equal Opportunities

Bonny Downs Community Association has a strong commitment to achieving equality of opportunity in both services to the community and the employment of people and expects all employees and volunteers to promote its policies in their work.

The equal opportunities policy applies to employment and advancement and all employees will be recruited, trained and promoted on the basis of abilities, job requirement and fitness for that work. No applicant or employee should receive less favourable treatment on the ground of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation, or be disadvantaged by requirements that cannot be shown to be justifiable.




Other Duties

This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or the level of responsibility involved. Such variations are a common occurrence. Excellent team working and individual personal development are key to the BDA’s success in delivering it’s business aims and objectives. Therefore, all staff are expected to have a flexible attitude in responding to new priorities and opportunities as they arise.


Please note that this post is subject to satisfactory references and an enhanced Disclosure and Barring Service check.


At BDCA, we value diversity, promote equality and encourage applications from people of all backgrounds

How to apply

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