Casual Visitor Services Assistant

RHS Arts, Culture & Heritage Operational & Senior Management
Senior Fixed Term Salary: £ Closing date: 31 March 2020

Fixed Term Contract for Spring/Summer

RHS Garden Harlow Carr

Harrogate HG3 1QB

 Circa £8.50 per hour

Minimum 14.5 hours per week up to 29 hours

Are you as passionate about people as we are about plants?

With a current visitor number of 450,000 visitors a year, RHS Garden Harlow Carr is Yorkshire’s most inspiring garden and one of the leading visitor attractions in the region.  We are looking for casual staff to join our dedicated Front of House Team for our spring/summer season. We are ideally looking for people who can be flexible and work between 10 and 29 hours per week, in line with demand.


This is a varied role where you will be welcoming visitors into the garden, and actively selling entrance tickets, membership, and other RHS offers. Providing a warm welcome, first class customer service and support to members and paying visitors. You will be the first point of contact responding to information requests and visitor enquiries.


You will have experience in a customer facing role in a busy environment, ideally in a leisure attraction, sound knowledge of high customer service standards and experience of face-to-face sales.


Enthusiasm and a flexible approach to work are essential, as well as the ability to handle queries and feedback confidently and efficiently.


Horticultural knowledge is not essential for this role but enthusiasm, a good sense of humour and a “can do” attitude is vital.


To apply please visit our website via the link and apply online.


All applications should be received by 4pm, on the closing date which is 31st March 2020

How to apply

Apply now

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