The gap between how inspiring charities’ work can be, and how inspired donors are by their communication from charities, can be huge. Steve Andrews discusses the importance of pure, unadulterated feedback and how the Glass Workshop will be a real-time case study in donor communication.

They gave us the hippy movement, disco, equal rights and the campaign for nuclear disarmament. Will they also leave charities a legacy? Becky Slack looks at the potential baby boomers hold for fundraisers.