Charity Investment Conference 2012
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Institute and Rapidata keep close eye on future of cheques 1
Tags: Individual giving | Regulation
Scott Gray
Scott Gray is the managing director of Rapidata, a Bacs-approved bureau for the processing of direct debit donations. He joined the company in 1999, working on the launch of the gift aid scheme before leading Rapidata's drive to convert regular donors from monthly standing orders to direct debits in early 2000.
He is a member of the Institute of Fundraising, a regular exhibitor and speaker at sector events. Prior to joining Rapidata, Scott had worked in the commercial sector in finance and IT.
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The Institute of Fundraising and Rapidata have launched a programme to protect the status of cheques but also to help charities prepare for a cheque-free future.
Donors are cutting back on their regular giving to charities as new figures show direct debit cancellation rates in August reached record highs and experts warn there could be worse to come.
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Direct debit cancellations increase ‘mirrors the depths of recession’ 4
Tags: Individual giving
Direct debit cancellations rose sharply between April and May and remain significantly above last year’s rates, prompting questions about whether a new trend is emerging with regular giving.
The level of direct debit donation cancellations is falling, approaching pre-recession levels, but charities are often dismissing otherwise loyal donors after just one failed payment.
Without getting involved in your charity’s direct debit payment process, fundraisers could be getting only part of the attrition picture – and potentially missing out on income. Rupert Tappin and Morag Fleming say fundraisers need to take charge of their payment processes.
Your website’s snazzy. You’re all over social networking. You’re commissioning online videos – but is your charity really making the most out of online? Scott Gray offers some tips on how to get people donating, donating more and donating more frequently on your website.
In tough economic times, more and more organisations are looking to merge, but what does this mean for their IT infrastructure? Gareth Jones takes a look at two examples.
Regular giving is on the rise again, after a dip during darker economic times. The latest research into direct debit trends shows there’s reason for optimism, but Scott Gray warns that charities must work to keep donors on the healthy regimen.
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