The Trustee Exchange one-day conference is an excellent opportunity for all trustees to benefit from stimulating presentations, workshops and interactive sessions to gain fresh insights to help your board operate more effectively and efficiently. The day also gives you the perfect chance to network face-to-face with other board members who tackle similar issues, share ideas and find solutions to develop best practice.

This year, the charity expects a turnover of just over £22m, double that of the previous year. The charity has had four years of significant growth with funding pouring in and the number of public service contracts soaring.

"We desperately need more investment in fundraising if we are to grow our income as much as we need to. However, our trustee board has traditionally been quite unreceptive to the needs of the fundraising department. How do I persuade them that more investment would be beneficial to the organisation?"

Disagreement is an aspect of the way we communicate with each other which can be a source of creativity and a method for healthily challenging others' views, or it can result in trust being undermined and can eventually turn into a serious dispute. Many disagreements are as a result of false expectations and inaccurate perceptions.