Communications

Good communications are integral to the running of a modern charity, particularly those operating nationally or internationally.

Advances in communication technology in recent years, such as improved video conferencing and mobile applications, have helped charities to stay in touch with employees wherever they are working.

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New charitable project challenges perceptions of 'Essex girls'

New charitable project challenges perceptions of 'Essex girls' 2

Governance | Vibeka Mair | 8 Mar 2010

A charitable fund set up to tackle the stereotyping of Essex girls has raised £38,000 six months after its inception.

CharityComms recruits new director

CharityComms recruits new director 0

Governance | Tania Mason | 8 Mar 2010

CharityComms, the professional body for charity sector communicators that was set up and is chaired by Joe Saxton, has recruited Vicky Browning as its new director.

Charities considered greenest, but opinion divided on ‘junk mail’

Charities considered greenest, but opinion divided on ‘junk mail’ 0

Fundraising | Stefan Marseglia | 4 Mar 2010

The civil society sector is perceived by consumers as being more environmentally friendly than any other market sector, new research has revealed.

Blog: Why can't charity be a bit more rock 'n' roll?

Blog: Why can't charity be a bit more rock 'n' roll? 3

Fundraising | Garreth Spillane | 3 Mar 2010

Charities need to get in touch with their inner rockstar and amp up the value of their brand, says Gareth Spillane. As a first step, ask yourself if your charity was a drink what type would it be?

Blog: National Bullying Helpline row highlights dangers of celebrities

Blog: National Bullying Helpline row highlights dangers of celebrities 0

Governance | Vibeka Mair | 3 Mar 2010

This year, the anti-bullying sector has inadvertently shone a spotlight on the issue of celebrity patrons.

Blog: Chocolate cheese clock anyone?

Blog: Chocolate cheese clock anyone? 0

Fundraising | Tom Eeles | 3 Mar 2010

Charities can capitalise on cases of mistaken identity, just like Swiss who pass off cuckoo clocks as their own.

The trials of getting back online

The trials of getting back online 0

IT | Roger Chester | 1 Mar 2010

Roger Chester tells the story of a phone bill audit which had unexpected consequences.

Blog: Pecs for prostate

Blog: Pecs for prostate 1

Fundraising | Michael Naidu | 24 Feb 2010

When a topless man is promoting prostate cancer awareness, Michael Naidu smells a whiff of double standards.

National Trust rebrand kicks in slowly

National Trust rebrand kicks in slowly 0

Governance | Celina Ribeiro | 23 Feb 2010

The National Trust has begun to roll out its new-look branding designed to make the charity appear ‘warmer’ and appeal to a younger demographic.

Charity CEO launches campaign against Apple donation policy

Charity CEO launches campaign against Apple donation policy 2

IT | Gareth Jones | 10 Feb 2010

An anti-bullying charity is leading an online campaign to try to force Apple to allow charities to include donate buttons in iPhone applications.

Charity scheme reduces hospice’s telephone charges by four-fifths

Charity scheme reduces hospice’s telephone charges by four-fifths 0

IT | Stefan Marseglia | 5 Feb 2010

St Luke’s Hospice in Basildon has seen an 80 per cent saving in its phone bill by working with Support Telecom, a partner programme set up by a local entrepreneur to reduce charities’ phone bills.

Bull in the China shop?

Bull in the China shop? 0

IT | John Tate | 1 Feb 2010

Google’s decision to stop censoring search results in China is a backward step, say John Tate.

Institute moots new 'Right to Ask' umbrella brand for all fundraising policy

Institute moots new 'Right to Ask' umbrella brand for all fundraising policy 9

Fundraising | Tania Mason | 20 Jan 2010

The Institute of Fundraising is mustering support for a sector-wide public-facing campaign that will reinforce the message that fundraisers have every right to ask for money on behalf of beneficiaries.

Dame Stephanie Shirley's autism charity changes name

Dame Stephanie Shirley's autism charity changes name 1

Governance | Tania Mason | 5 Jan 2010

The UK charity Autism Speaks, founded five years ago by the UK’s first Ambassador for Philanthropy Dame Stephanie Shirley, has changed its name to Autistica.

PinkStinks urges boycott of Early Learning Centre

PinkStinks urges boycott of Early Learning Centre 0

Finance | Tania Mason | 1 Dec 2009

PinkStinks, the campaign against the stereotyping of young girls as ultra-feminine and ‘girly’, has called for shoppers to boycott the Early Learning Centre this Christmas.

Rethink cuts down on travelling time with video conferencing technology

Rethink cuts down on travelling time with video conferencing technology 0

IT | Gareth Jones | 26 Nov 2009

In this case study, we look at how mental health charity Rethink approached the implementation of video conferencing technology.

Blog: Keeping fresh - a lot of supporter communication is downright dull

Blog: Keeping fresh - a lot of supporter communication is downright dull 0

Fundraising | Jonathon Grapsas | 30 Oct 2009

When was the last time you took stock of every touchpoint you had with your supporters? I saw a really good blog recently about the fact that fundraising has not really changed over the past 120 years. It's true and while I am an advocate of doing things that work, I ften see lots of stuff that is downright dull. Crusty and old.

Targeted communications

Targeted communications 0

IT | Gareth Jones | 23 Oct 2009

The world society for the Protection of Animals (WSPA) claims to have increased online donations by nearly 50 per cent with a campaign powered by on-demand email and one-to-one marketing solutions provider ExactTarget. It ascribes this success to its ability to tailor email content to the preferences of its supporters. “We can use subscriber preferences to create groups and send specific messages around an issue to individuals that have responded to calls to action regarding a certain topic or issue,” said Daniela Martino, WSPA’s international communications manager. “The real labour-saving element here is that only one email is required. Using ExactTarget’s dynamic content feature, we can automatically build emails based on a person’s interests.”

Creating a knowledge transfer partnership

Creating a knowledge transfer partnership 0

IT | 1 Sep 2009

A three-way knowledge transfer partnership (KTP) between the Riding for the Disabled Association (RDA), the University of Reading and a qualified graduate helped the disability charity to shift all its business from manual to electronic systems during 2006-7. Dr Paul Naylor, KTP adviser, explains how.

Desperate times call for better communication and accountability

Desperate times call for better communication and accountability 0

The time for talking about improved accountability is over: this year must be about action and outcomes, says Amanda Powell-Smith Charities and donors are both asking questions about where they should prioritise their spend and how they can make their limited funds work harder. In 2009, the word to keep at the heart of all communications planning is ‘impact’.

New intranet for Children's Society

New intranet for Children's Society 0

IT | Tania Mason | 1 Mar 2009

The Children’s Society is set to implement a Content Managed Intranet to improve internal communications and engage all staff. The charity has teamed up with Unified Solutions to develop the intranet based on Percussion Rhythmyx 6.5 CMS. The pair previously worked together relaunching the charity’s website in 2007.

Communication skills key to going from FD to CEO, says Hind

Communication skills key to going from FD to CEO, says Hind 0

Finance | Tania Mason | 22 Oct 2008

There are fewer chief executives that could be good finance directors than finance directors that could be good CEOs, Charity Commission chief Andrew Hind told an audience of senior finance professionals last week.

Sector 'will be transformed to meet recession', Harvey tells FDs

Sector 'will be transformed to meet recession', Harvey tells FDs 0

Finance | Vibeka Mair | 21 Oct 2008

The charity sector is facing years of reorganisation and transformation to manage the recession, Richard Harvey, former chief executive of Aviva, told delegates at the Charity Finance Live conference last week.

NCVO calls summit to agree common messages

NCVO calls summit to agree common messages 0

Finance | Ian Allsop | 14 Oct 2008

NCVO has invited the sector's main umbrella bodes to an emergency summit in November to try to reach consensus on a way forward for voluntary groups in light of contrasting reports on the effects the downturn has had upon the sector.

Bubb apologises to Shaw Trust board

Bubb apologises to Shaw Trust board 0

Finance | Tania Mason | 1 Oct 2008

Acevo chief executive Stephen Bubb has issued a public apology to the director general and trustees of the Shaw Trust regarding an allegation he made in a press release in August.

Macmillan restructures fundraising in drive for 11 per cent increment

Macmillan restructures fundraising in drive for 11 per cent increment 0

Fundraising | Becky Slack | 17 Sep 2008

Macmillan Cancer Support has written a new strategy that aims to turn it into a "supporter-centric"organisation while at the same time increasing revenue by at least 11 per cent.

New Webb site for lovers with a conscience

New Webb site for lovers with a conscience 0

Finance | 2 Sep 2008

Looking for love? Want to change the world? Help is at hand. Conference House, those nice peeps behind CHASE, Members, and NFP Techno, have launched a new social networking site that aims to combine the two.

Climb the pyramid to find fundraising success, says expert

Climb the pyramid to find fundraising success, says expert 0

Fundraising | Celina Ribeiro | 24 Jul 2008

Old and unfashionable fundraising principles should not be abandoned, but revamped for the digital age, according to a new paper released by Tony Elischer.

BT augments awards scheme with training and support

BT augments awards scheme with training and support 0

Fundraising | Celina Ribeiro | 24 Jul 2008

Five third sector organisations will have staff trained up in computer and communication skills as part of a new programme launched by telephone giant BT yesterday.

National Trust to invest £4.6m in 'e-roadmap'

National Trust to invest £4.6m in 'e-roadmap' 2

Fundraising | Gemma Ware | 28 May 2008

The future is digital for the National Trust. Gemma Ware finds out why it is creating a digital media department and employing a team of 25 in-house specialists

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