Gillian Guy

Gillian Guy

Chief executive, Citizens Advice

Gillian Guy CBE became chief executive of Citizens Advice, the body that leads, supports and promotes the Citizens Advice Bureau across England and Wales, in July 2010. She is the lead member of the executive management team, who are together responsible for the day-to-day leadership and running of the organisation.

Guy joined from Victim Support, where she was CEO for four years and led a major programme of change and development. She was also instrumental in developing new and improved services for victims.

Previously, Guy trained as a lawyer and spent eleven years as CEO of the London Borough of Ealing. She is also a non-judicial member of the Sentencing Council for England and Wales.

In January 2015 she was awarded a CBE as part of the New Years Honours list. 

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Dame Esther Rantzen

ChildLine founder Esther Rantzen and Dianne Thompson, former CEO of the National Lottery administrator Camelot, were both made dames in the latest New Year Honours list.

EDF Energy to give Citizens Advice £3m over complaints breach

Citizens Advice Bureau is to receive £3m from EDF Energy after Ofgem found that the energy giant breached complaints procedures.

Sir Stephen Bubb, chief executive of Acevo

Sir Stephen Bubb, chief executive of Acevo; Ciaran Devane, chief executive of Macmillan Cancer Support; and Gillian Guy, chief executive of Citizens Advice have all made this year’s Debrett 500, an annual list of Britain’s 500 most influential people.

A poor understanding of governance

Gillian Guy and Lindsay Driscoll offer advice to a charity whose board is not following its own policies.

Citizens Advice and Google launch campaign on internet safety

Citizens Advice has partnered with Google to launch a Good To Know campaign to raise awareness of internet safety.

Gillian Guy, CEO, Citizens Advice

Thirty-seven regulatory and umbrella bodies including the Charity Commission, CFDG, NCVO, Victim Support and Citizens Advice have banded together to devise a new nationwide strategy to tackle fraud.

Gillian Guy, chief exectuive officer of Citizens Advice

Santander has donated £100,000 to Citizens Advice to distribute to its bureaux network in England and Wales. It is anticipated that the donation will benefit up to 20 regional bureaux.

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