Colin  Lloyd

Colin Lloyd

Colin Lloyd has chaired the Fundraising Standards Board since its launch in 2006.  He was also chair of the Direct Marketing Association from 1992 to 2001 and introduced a unified self-regulatory scheme for the direct marketing industry in 2006. He became the DMA’s first president in 1999 and continued in this position until 2001, and also served time as vice president of the Federation of Direct Marketing, the European arm for direct marketing. And he was chairman of Trust UK, responsible for internet regulation in the United Kingdom.

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Increasing public awareness of fundraising bodies is essential

Recent events have shone the spotlight on accountability in fundraising and the role of the FRSB. Now is the time to clarify the complaints process and raise public awareness of sector regulation, says Stephen Cotterill.

 Colin Lloyd, FRSB: 'The advent of social media means that a badly handled complaint can easily escalate'

After more than nine years of service, Colin Lloyd is stepping down as chair of the Fundraising Standards Board. He speaks to Fundraising Magazine about the reasons for increases in the number of complaints and the work still to do to raise public awareness.

Colin Lloyd, founding chair of FRSB, to step down after nine years

Colin Lloyd, chair of the FRSB, will step down in June after three terms in the role, beginning at the inception of the organisation in 2006.

Doorstep fundraising

Doorstep fundraisers can ignore “no cold callers” signs without breaching the Code of Fundraising Practice, according to a ruling by the Fundraising Standards Board (FRSB).

FRSB upholds complaint against Save the Children's Liberia Capital Appeal

The Fundraising Standards Board has ruled that a direct mail campaign and website for Save the Children’s Liberia Capital Appeal included misleading content.

Fundraising complaints up by almost half in 2013

Charities reported 48,432 complaints to the Fundraising Standards Board in 2013 – a 44 per cent increase on the previous year.

FRSB calls for new rules on doorstep fundraising and cold calling stickers

The Fundraising Standards Board has recommended that the Institute of Fundraising issues a policy on whether fundraisers should visit houses displaying ‘no cold calling’ stickers.

Telephone fundraising complaints have risen, says the FRSB

The Fundraising Standards Board has revealed that its upcoming annual complaints report will likely show an increase in telephone fundraising complaints over last year as Trading Standards issues its first fine for a breach of the Telephone Preference Service.

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