Good communications are integral to the running of a modern charity, particularly those operating nationally or internationally.
Advances in communication technology in recent years, such as improved video conferencing and mobile applications, have helped charities to stay in touch with employees wherever they are working.
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Roger Chester tells the story of a phone bill audit which had unexpected consequences.
An anti-bullying charity is leading an online campaign to try to force Apple to allow charities to include donate buttons in iPhone applications.
St Luke’s Hospice in Basildon has seen an 80 per cent saving in its phone bill by working with Support Telecom, a partner programme set up by a local entrepreneur to reduce charities’ phone bills.
Google’s decision to stop censoring search results in China is a backward step, say John Tate.
In this case study, we look at how mental health charity Rethink approached the implementation of video conferencing technology.
The world society for the Protection of Animals (WSPA) claims to have increased online donations by nearly 50 per cent with a campaign powered by on-demand email and one-to-one marketing solutions provider ExactTarget. It ascribes this success to its ability to tailor email content to the preferences of its supporters. “We can use subscriber preferences to create groups and send specific messages around an issue to individuals that have responded to calls to action regarding a certain topic or issue,” said Daniela Martino, WSPA’s international communications manager. “The real labour-saving element here is that only one email is required. Using ExactTarget’s dynamic content feature, we can automatically build emails based on a person’s interests.”
A three-way knowledge transfer partnership (KTP) between the Riding for the Disabled Association (RDA), the University of Reading and a qualified graduate helped the disability charity to shift all its business from manual to electronic systems during 2006-7. Dr Paul Naylor, KTP adviser, explains how.
The Children’s Society is set to implement a Content Managed Intranet to improve internal communications and engage all staff. The charity has teamed up with Unified Solutions to develop the intranet based on Percussion Rhythmyx 6.5 CMS. The pair previously worked together relaunching the charity’s website in 2007.
The Community Network is expanding. Its deputy chief executive talks about paying the bills, rural isolation and the importance of social telephony
How to transform base data into golden information
How connecting technology can help to improve relationships across an organisation
The many benefits an intranet can bring to your charitiy
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