Benchmarking provides a snapshot of the performance of a charity and helps provide an understanding of where it is in relation to others.
Civil Society conducts a range of benchmarking surveys, including:
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Volunteering England has launched its second version of the Volunteering Impact Assessment Toolkit as a web resource with further features and step-by-step instructions.
Website review - I Can's Adopt a Word campaign
The Adopt a Word site sets out to raise money for the children’s charity I CAN by allowing you to pay £20 to literally adopt a word. Conceptually it’s like buying a piece of the moon – you wonder whose it is to give away in the first place. But that aside I Can aims to support the development of speech, language and communication skills in all children – hence the link to words.
Charity IT Survey 2009
In an increasingly online world, information technology has become a key driver of success for charities but also one in which charities struggle to keep up with developments. The Charity IT Survey 2009 allows charities of all shapes and sizes to benchmark themselves against their peers. Once again, the benefit of data integration across departments is highlighted, especially in the context of web based solutions. With increasing representation at board level, IT is just about holding its own in the contest for resources but charities are finding it difficult to really drive improvements with major investment or to adopt new technologies as they emerge.
The homepages of UK charities are failing to capitalise on opportunities to build loyal online visitor bases despite boasting top marks for engaging design and content, a new study suggests.
Charities are becoming less satisfied with their CRM systems and reviewing them more frequently as a result, according to CSIT’s annual CRM Software Survey 2009.
The Asthma UK website is a fairly standard no-nonsense design with a crisp clean feel. When arriving on a website for the first time, visitors want a navigation scheme that’s easy to figure out. Fortunately the Asthma UK site has a consistent navigation with things where people would expect to find them. The only minor thing missing is breadcrumbs.
The Action for Children website does many things well – the homepage is easy to navigate and the site contains engaging, well written content. However the stand-out feature is its aesthetic design. The graphic design of a website is not just about branding and marketing, it can also have huge impact on usability and user experience. We enjoy using things which are aesthetically pleasing and we tend to trust them more, which is important for not-for-profit organisations.
Information nation
Les Hems describes how the third sector is realising the power of information
Benchlearning presses
Key findings from Sayer Vincent's latest IS benchlearning report.
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