‘The challenge is getting people to use IT systems’
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‘The challenge is getting people to use IT systems’

28 Nov 2014 | Kirsty Weakley

Whatever type of customer-relationship management system charities use, the biggest challenge is convincing staff to use it properly, delegates at the Charity Technology Conference heard this week.

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‘The challenge is getting people to use IT systems’

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Top-250 Christian charity to close

Christian book and bible charity IBS-STL UK is looking to sell all its operations and wind itself up after the implementation of a new IT system went badly wrong and capped off a succession of financial problems. It is the first time in recent history that a top-250 charity has chosen to wind up.

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