Charity Commission opens consultation on online plans

IT | Vibeka Mair | 29 Jul 2010

The Charity Commission is seeking views on its plans to place all its services online by 2012, a move which is part of the Commission’s efficiency savings measures.

It has opened a consultation on its equality impact assessment of its online plans, which found there to be no negative impacts in terms of gender, race, religion or belief, sexual orientation or on carers.

However, the assessment did find that there were possible issues with regards to English not being a first language, or communication difficulties relating to disability or age.

It also identified issues around access to the internet.

The consultation asks for views on its assessment and whether it has missed any other impact or factors.

Andrew Hind, chief executive of the Charity Commission said: “A move to online services will have numerous benefits for charities and their advisers, the Commission, and the environment, but we want to make sure charities have their say about the potential impact of this.

“We’re already asking charity advisers to communicate with us electronically, and extending this to all our customers will save us and charities valuable time and money. Of course we will always honour our responsibilities towards customers with disabilities and other very specific needs. However if we can adopt more online working, it will help us cope with what is likely to be a much more constrained budget.”

The Commission’s Equality Impact Assessment and the consultation document are available on the Commission website. It will accept responses up to 29 October.

Directory: Charity Commission
Who's Who: Andrew Hind

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