Share

CRUK adopts new events CRM software to increase donations

CRUK adopts new events CRM software to increase donations
News

CRUK adopts new events CRM software to increase donations

IT | Kirsty Weakley | 24 Jan 2012

Cancer Research UK is the first UK charity to implement TeamRaiser software from Convio UK and will use it to manage its Relay for Life website.

The charity has been organising Relay for Life events in the UK since 1996. It hopes that the new customer relationship management (CRM) platform, which includes online registration, online donations, real-time fundraising reporting and event management tools, will increase participation and donations.

Simon O’Leary, head of volunteer fundraising at Cancer Research UK said: “TeamRaiser allows us to provide a better experience to members of the public who are registering for our Relay for Life events and crucially provides more integrated fundraising capability that we can use to drive incremental income growth.”

Relay for Life events are organised by volunteer committees and teams of between eight and 15 take part in overnight fundraising relays. They run all over the UK throughout the year and last year 46 events took place, raising £2m for the charity. Cancer Research UK expects this year's events to raise £2.1m.

The American Cancer Association, which developed the Relay for Life events in the 1980s has been using TeamRaiser since 2005. It has seen its online revenue increase by 48 per cent since implementing the software.

TeamRaiser is an entirely cloud-based software meaning that charities should not need to invest in any additional IT or server support.

Last week Blackbaud announced it intends to acquire Convio. And last summer Convio announced it would bring its products to the UK market through the aquistion of Baigent Digital, which has now re-branded as Convio UK.

 

Comments

[Cancel] | Reply to:

Close »

Community Standards

The civilsociety.co.uk community and comments board is intended as a platform for informed and civilised debate.

We hope to encourage a broad range of views, however, there are standards that we expect commentators to uphold. We reserve the right to delete or amend any comments that do not adhere to these standards.

We welcome:

  • Robust but respectful debate
  • Strongly held opinions
  • Intelligent relevant discussion
  • The sharing of relevant experiences
  • New participants

We will not publish:

  • Rude, threatening, offensive, obscene or abusive language, or links to such material
  • Links to commercial organisations or spam postings. The comments board is not an advertising platform
  • The posting of contact details for yourself or others
  • Comments intended for malicious purpose or mindless abuse
  • Comments purporting to be from another person or organisation under false pretences
  • Gratuitous criticism, commentary or self-promotion
  • Any material which breaches copyright or privacy laws, or could be considered libellous
  • The use of the comments board for the pursuit or extension of personal disputes

Be aware:

  • Views expressed on the comments board are left at users’ discretion and are in no way views held or supported by Civil Society Media
  • Comments left by others may not be accurate, do not rely on them as fact
  • You may be misunderstood - sarcasm and humour can easily be taken out of context, try to be clear

Please:

  • Enjoy the opportunity to express your opinion and respect the right of others to express theirs
  • Confine your remarks to issues rather than personalities

Together we can keep our community a polite, respectful and intelligent platform for discussion.

Free eNews

Understanding Charities Group launches to improve public trust in the sector

25 Nov 2014

A cross-sector alliance of charities has formally launched the Understanding Charities Group, aimed at...

Alzheimer’s Society income up £12m

24 Nov 2014

The Alzheimer’s Society has seen its income increase by 17 per cent, from £70.8m in 2013 to £82.6m...

RNIB chief executive criticises ‘arrogance’ of MPs who think charities must learn from private sector

21 Nov 2014

Lesley-Anne Alexander, chief executive of RNIB, yesterday said she had a “struggle with the arrogance”...

Understanding Charities Group launches to improve public trust in the sector

25 Nov 2014

A cross-sector alliance of charities has formally launched the Understanding Charities Group, aimed at...

JustGiving launches free guide to raising money using social media

25 Nov 2014

JustGiving and social media consultancy Social Misfits Media have launched a guide to how charities and...

Marie Curie drops the words 'Cancer Care' from name

25 Nov 2014

Marie Curie has dropped the words ‘Cancer Care’ from its name in the lead-up to a rebrand of the care...

Understanding Charities Group launches to improve public trust in the sector

25 Nov 2014

A cross-sector alliance of charities has formally launched the Understanding Charities Group, aimed at...

Commission launches consultation on updated guidance for trustees

25 Nov 2014

The Charity Commission has today launched a consultation on updated guidance on the basics of trusteeship...

Marie Curie drops the words 'Cancer Care' from name

25 Nov 2014

Marie Curie has dropped the words ‘Cancer Care’ from its name in the lead-up to a rebrand of the care...

Join the discussion

Twitter button

@CivilSocietyIT