Tania Mason

Tania Mason

Tania Mason is group editor at Civil Society Media.

She has been a journalist for 20-odd years and has specialised in the charity sector since 2003. Her experience has included stints on Third Sector, Marketing and PrintWeek magazines as well as agency work involving court reporting and occasional doorstepping of celebs for the tabloids. She started her career with five years on a daily newspaper in New Zealand before moving to London in 1993.

@TaniaMason   tania.mason@civilsociety.co.uk

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Pet project

Web 2.0 has been variously hailed as the vehicle that would revolutionise charity communications – and as a resource-intensive tool that would be monopolised by a few irritating comment whores and put your organisation’s reputation at risk. But while some charities have no doubt experienced the latter, the Blue Cross animal charity says its All About Pets networking site has proved an unqualified success.

Case Study - Consumer Credit Counselling Service (CCCS)

Up until August 2006, the UK’s biggest debt counselling charity delivered help via a telephone helpline that was staffed 8am to 8pm Monday to Friday. If the caller needed advice beyond what the helpline adviser could provide, an appointment was booked with a debt counsellor, but this could take several weeks. Increasing demand on the helpline created bottlenecks in the process, and in 2004 a survey of users showed that three in five felt the appointment process needed to be improved.

Retail therapy

Technology is driving huge change in all areas of operations within civil society organisations, and charity shops are no exception, finds Tania Mason.

Free stuff

For the uninitiated, IT can be scary, intimidating, and expensive. But there are plenty of places charities and other civil society organisations can go for free or cheap advice, hardware and software. By Tania Mason

My feelings about Mr Hurd precisely, and thank you, Gareth Thomas, for hanging onto this like a terrier with a weasel. The money needs to be paid back and heads should roll.

» Nesta was 'forced' to fund Big Society Network, says former trustee

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Charity Technology Survey 2012
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An effective and popular minister, despite his party

16 Jul 2014

David Ainsworth looks back over Nick Hurd's unprecedented tenure as minister for civil society.

Colin Simon: 'We didn't want to lose the public's money'

7 Jul 2014

Colin Simon of Comic Relief talks to David Ainsworth about facing media criticism over ethical investment,...

Benchmarking charity executive pay disclosure

7 Jul 2014

Rosie Chapman compares the recommendations of NCVO’s senior executive pay inquiry with practice in other...

Meet the funders: Millfield House Foundation

16 Jul 2014

The Millfield House Foundation wants to encourage more charities in the North East to get involved in...

Meet the funders: Lloyds TSB Foundation for Scotland

16 Jul 2014

After a difficult few years, the Lloyds TSB Foundation for Scotland has launched a new strategy with its...

Meet the funders: Standard Life

16 Jul 2014

Savings and investment firm Standard Life wants to be a more diverse and supportive employer. Head of...

Can a charity employ one of its trustees?

3 Jul 2014

Our guest Chairman advices a charity on the implications of employing one of its trustees.

Remuneration committee terms of reference

3 Jul 2014

Olga Johnson presents a model document for terms of reference for remuneration committees.

Accidentally lost unencrypted personal data

2 Jul 2014

Con Alexander explains the action one charity took after a memory stick containing donors' personal data...