Made to measure - the Charity CRM Software Survey 2013
Analysis

Made to measure - the Charity CRM Software Survey 2013

11 Mar 2013 | Diane Sim

With a wide range of off-the-peg and tailored CRM software solutions available, fundraisers are spoilt for choice and more charities than ever are happy with their decision, finds Diane Sim.

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Made to measure - the Charity CRM Software Survey 2013

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Technical briefing: VAT on online advertising

Lorraine Owens explains HMRC's u-turn on zero-rating VAT for charities advertising on third-party websites.

A new era for CRM: social CRM explained

Steve Thomas and Keith Collins explain how online social media is about to explode into the complacent world of relationship management.

The IT list: Education and training

In each issue Civil Society IT approaches charities of varying sizes and asks them what software and service providers they use for different tasks. This month’s focus is on education and training charities.

Technical briefing: New Data Protection Act penalties

New powers for the Information Commissioner's Office (ICO) to impose monetary penalties of up to £500,000 for serious breaches of the Data Protection Act 1998 (DPA) came into force on 6 April. Rachel Holmes explains.

Getting better connected: the Charity CRM Survey 2010

Some 66 per cent of charities would recommend their supplier to other charities, up from 63 per cent last year, according to Civil Society IT’s third annual Charity CRM Software Survey. For the third year running, Raiser’s Edge from Blackbaud is the most popular specialist package, used by 16 per cent of all charities surveyed.

The IT list: healthcare and medical research

Each issue Civil Society IT approaches 15 charities of varying sizes and asks them what software and service providers they use for different tasks. This month’s focus is on healthcare and medical research charities.

The benefits of paperless accounting

With the impending demise of cheques and the need for greater environmental responsibility both high on the agenda for charities, is paperless accounting the way to go? Simon Kearsley outlines the benefits.

Cloud on the horizon: the Charity Accounting Software Survey 2010

The percentage of charities which would recommend their accounting software supplier to another charity is at an all-time high of 78 per cent, in this year's Charity Accounting Software Survey. Yet for small charities, those with turnover of less than £1m, the rate is just 56 per cent. Diane Sim reports.

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