I have a question…don't laugh
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I have a question…don't laugh

23 May 2013 | Niki May Young

Niki May Young ponders the importance of being able to ask the silly questions.

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I have a question…don't laugh

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Gaza SMS campaign sparks 115,000 messages

Save the Children received more than 115,000 text messages for its Gaza ceasefire petition over three days in January. 

Homepages consistently miss donor opportunities, study finds

The homepages of UK charities are failing to capitalise on opportunities to build loyal online visitor bases despite boasting top marks for engaging design and content, a new study suggests.

Bliss SMS helpline emails parents text to whole support team

Bliss has responded to in-house research highlighting text messaging as its beneficiaries’ preferred communication method by launching ‘Blisstext’ - a new text messaging helpline option. The special care baby charity enlisted the help of web-based text messaging solutions company, Text Messaging Centre (TMC) to allow young parents and families looking after babies requiring special care to stay in touch with Bliss via text.

Cardiff housing body installs Unity HR system

Cardiff Community Housing Association is introducing an online HR system for staff to book annual leave, check their career development and assess risks of particular tasks.

It is vital that the voices suggesting the change are heard by the ears that need to hear it and until we understand and map that cross functional landscape, collaboration remains purely an aspiration.

» Sector needs a 'data manifesto', says leadership review

Technology - Selecting the best

For most people the software that you see is made by Microsoft, Windows running your PC, Office for word processing, spreadsheets and email, and Internet Explorer for browsing the internet. So it is easy to assume that all software should be Microsoft.

Retail therapy

Technology is driving huge change in all areas of operations within civil society organisations, and charity shops are no exception, finds Tania Mason.

Better budgeting and buy-in

The National Autistic Society’s finance team needed to simplify its business intelligence to improve budgeting and staff input. The National Autistic Society (NAS) has a staff of around 2,500, and runs six specialist schools and 17 clusters of residential and support services for adults with autism, which account for 85 per cent of the organisation’s expenditure.

Stick or twist?

Budgets may be tight, but is now the time to buy a new database? Gareth Jones looks at the results of the second annual Charity CRM Software Survey.

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