It all sounds so easy but actively engaging with charity stakeholders in a multi-channel world is an increasingly challenging task, finds Diane Sim.
Web expert Mrudula Kodali gives her thoughts on the National Epilepsy Society’s "lacklustre" website and on effective use of the ‘carousel’.
In each issue Civil Society IT approaches charities of varying sizes and asks them what software and service providers they use for different tasks. This month’s focus is on education and training charities.
Gareth Jones hears how NSPCC’s helplines development programme brought about an up-to-date, multi-platform counselling service.
Hopefully there is a handy recycling bin somewhere for this report which pays little attention to sector views, or indeed the ethos of the sector.
Poverty-relief child-sponsorship charity Compassion UK claims to have increased its income by more than £250,000 in the first year of using cloud-based customer experience software from RightNow.
iHobo, the controversial iPhone app produced by homelessness charity Depaul UK, has received more than 100,000 downloads and earlier this week topped the download chart for free apps.
The Charities Security Forum is considering the creation of a mentoring scheme to give smaller charities access to the security expertise of larger organisations.
David Taylor, author of the best-selling Naked Leader books, has been confirmed as the keynote speaker for the fifth annual Civil Society IT Conference on 18 November.