It all sounds so easy but actively engaging with charity stakeholders in a multi-channel world is an increasingly challenging task, finds Diane Sim.
Charity Tax Group is urging HMRC to provide more detailed advice for large charities about claiming gift aid online using their databases, to clear up areas of confusion.
Cancer Research UK has unveiled a smartphone game that it hopes will speed up the analysis of gene data, necessary in research into cancer cures, as people play it.
Kirsty Weakley looks at Coram's new move to efficiency, as well as the rest of this month's IT new business wins.
NGOs need to look more closely at expense claims from their staff, in particular from UK staff based overseas as expatriates, and from staff who travel from the UK to field offices and projects overseas.
Ian Allsop runs the rule over some new technology fads – sorry, concepts.
Youth charities Get Connected and YouthNet both released mobile apps within a month of each other last year. Two of civilsociety.co.uk's smartphone addicts, Leon Ward and Kirsty Weakley decided to road-test one each.
Ian Allsop reviews how charities are meeting the challenge of balancing tight budgets with the pressure to invest in new technologies. New ideas are sorely needed.