A Twitter hijack at yesterday's conference for the welfare-to-work sector reminded Vibeka Mair that there are two sides to social media.
Civilsociety.co.uk rounds-up the most-read stories from the previous week.
The British Red Cross has launched a new fundraising scheme, inspired by crowdfunding, where donors choose a specific Red Cross project to support, and receive regular updates on its success.
Hopefully there is a handy recycling bin somewhere for this report which pays little attention to sector views, or indeed the ethos of the sector.
IT teams need to use business language, not technical language, when developing an IT strategy, to make sure it is understood by the rest of the organisation.
A single tweet from the charity Action on Hearing Loss to John Lewis has moved the retailer to include subtitles on its Christmas TV advert.
Missing People has found 100 people who were featured on a digital billboard since the campaign launched last year.