It all sounds so easy but actively engaging with charity stakeholders in a multi-channel world is an increasingly challenging task, finds Diane Sim.
What do CRM vendors really mean when they are selling charities a package? Robin Fisk deciphers the lingo.
The British Pregnancy Advisory Service is planning to appeal a fine of £200,000 issued by the data security regulator after an anti-abortion hacker gained access to thousands of client names, addresses and phone numbers and threatened to publish them.
John Tate wonders whether Microsoft’s new CEO can revive the company’s flagging fortunes.
Paul Hughes describes how the Stroke Association improved its KPI dashboard for managers and trustees.
NGOs need to look more closely at expense claims from their staff, in particular from UK staff based overseas as expatriates, and from staff who travel from the UK to field offices and projects overseas.
The Information Commissioner’s Office has warned that fostering and adoption agencies are not transferring data between themselves and local authorities securely enough and need to “take action before it’s too late”.
The charitable arm of mobile network Vodafone has revealed its mobile network in a backpack, which will enable aid workers to send calls and texts to provide crucial information following a disaster.
Sightsavers is urging people ‘put themselves in the picture’ and add their social media profile to an online mosaic, calling on politicians to commit to disability-inclusive development policies.
All late-filing charities are clearly highlighted with a bright red border around their entry on the Charity Commission’s website. Kirsty Weakley asks why charities under a Commission investigation don't face the same treatment.