Performance managment: the board of trustees' role
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Performance managment: the board of trustees' role

23 Oct 2012 | Janet Turner QC

Janet Turner shares a model document to help trustees establish a culture of excellence.

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Performance managment: the board of trustees' role

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Social media policy

A postbag query in the July issue of Governance raised the issue of critical or libellous comments on blogs. In response, we've had legal expert and trustee William Garnett compile a social media policy to help you avoid such murky water.

Model email and internet policy

In response to a postbag query in the March issue of Governance on the misuse of the internet, William Garnett recommended that organisations should have an email and internet policy.

Audit letter of representation: to sign or not to sign?

At the end of an audit, the trustees are asked to sign a letter addressed to the audit firm, confirming, amongst other things, that they have told the auditors everything they need to know. Often trustees feel unsure about this letter. Why is it needed? Is the auditor just passing the buck? Is it safe to sign?

A trustees 'how to' guide to loan finance

In the current economic climate, fear of debt can be understood. But with the right kind of loan, charities can thrive - and have greater control over their future.

Keeping confidentiality

All charities should have rules as to what may and may not be discussed or disclosed, in order to properly protect confidential information and comply with the law. This applies to trustees as well as employees and other volunteers.

Finance from a governance perspective

Dorothy Dalton outlines the minimum financial knowledge that all trustees should have in order to properly discharge their duties.

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So you have the budget for a new all-singing, all-dancing CRM system. Great! But what do you need to do...

The secrets of good job design

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Poor job design of back-office roles often leads to salary inflation, warns Laura Dawson.

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Attending our one day courses is a highly effective way of ensuring new and existing trustees fully understand their role, responsibilities and liabilities.

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