Su Sayer CBE, chief executive, United Response
Case studies

A good news story

14 Mar 2013 | Su Sayer

January’s launch of Easy News has helped to level the playing field for people with learning disabilities, says Su Sayer.


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A good news story

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A poor understanding of governance

Gillian Guy and Lindsay Driscoll offer advice to a charity whose board is not following its own policies.

Chief executive refusing 360-degree performance review

Our guest Chairman advises a chair how to handle a chief executive who is not co-operating with their review.

Dangers of subletting

Stephanie Howarth offers advice to a charity that has run into difficulty after deciding to sublet some office space.

Performance mismanagement

Janet Turner offers advice on how to properly manage the performance of a chief executive.

Good advice, but there is an important point to add: merger is rarely a proper answer to impending insolvency.

» Trustees ignoring looming insolvency

Getting the right people on the board

Getting the right people on the board to deliver the strategy Daphne Pullen, chair of Clic Sargent, discusses her big governance issue. Clic Sargent provides clinical, practical and emotional support to help children cope with cancer and get the most out of life.

Trustee payment through third party

A new chair is concerned about the legality of a company associated with the charity paying its trustees.

How to maintain loyalty to charity staff when outsourcing

What do you do when you realise cost savings can be made by out-sourcing but job losses could ensue? One worried trustee writes to our guest chairman for a resolution.

Age is relative

Age may just be a number, but in this scenario an ageing trustee board has failed to move with the times. A new "young" trustee seeks help.

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Preparing to deal with defined benefit pension liabilities

8 May 2013

Richard Farr explains defined benefit pension liabilities.

Constructing a healthy future

7 May 2013

Jo Taylor concludes her summary of the lessons arising from the largest survey of its kind about property...

Haroun Atallah: Berlin beckoning

2 May 2013

Haroun Atallah concludes his reflections on a 20-year career as FD and then CEO at Islamic Relief, the...

A checklist for launching mobile donations

16 May 2013

Recent regulatory changes have made it easier than ever for UK charities to collect donations via mobile....

How to handle a contested legacy

14 May 2013

Legacies are increasingly being contested, so what can be done to make sure your charity’s bequest is...

An emotion-free look at face-to-face

14 May 2013

Much like snowflakes, no two face-to-face fundraising agencies are alike. Kirsty Weakley offers a primer...

A checklist for launching mobile donations

16 May 2013

Recent regulatory changes have made it easier than ever for UK charities to collect donations via mobile....

How to implement a new CRM

10 May 2013

So you have the budget for a new all-singing, all-dancing CRM system. Great! But what do you need to do...

The secrets of good job design

2 May 2013

Poor job design of back-office roles often leads to salary inflation, warns Laura Dawson.

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