Karen Bigwood joined insurance company Zurich in 2002 to help develop working relationships with public-sector and not-for-profit organisations. Now, as the organisation’s marketing manager, she is focused on improving communications between Zurich and its customers and intermediaries in the third sector.
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Before starting to recruit new trustees, consider what knowledge, experience, and expertise the board needs if is to govern effectively. Then carry out a skills audit of the current board members and identify the gaps that need filling. Finally, tailor the trustee recruitment process to ensure the gaps get filled.
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