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Stand and deliver – but for heaven's sake stop meddling

Stand and deliver – but for heaven's sake stop meddling
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Stand and deliver – but for heaven's sake stop meddling 6

Governance | David Philpott | 17 Jan 2012

Chairs have a place in charities, says David Philpott, but it shouldn't be in the stationery cupboard counting pens, or debating the cost of electricity.

Over the past 35 years I have had the misfortune of serving under some pretty atrocious charity chairmen. There have been the pompous, the racists, the homophobes, the manipulative, the conflicted, the bullies and the interfering.

With a mortgage to pay, one learns to keep one’s mouth shut and negotiate one’s way around these personality disorders masquerading as pillars of society, but with each and every approaching trustee meeting the tension often rises and the stresses increase. Life at the top is indeed lonely.

I have also though – from time to time – had the joy and pleasure of working with brilliant men and women who truly understand what their role is. Entrusted with the strategic leadership of a charity that is not their own personal possession, they lead with a light hand, steer with great dexterity when the ship goes slightly off course and stand down with good grace when they have finished their allotted three or six-year term. As I write, one chairman I serve under is made of such stuff and I only hesitate to credit him by name here lest I put the mockers on our beautiful friendship.

Over the past few years I have led a peculiar – some might say schizophrenic – existence, for I have contemporaneously served as both chairman and CEO – not of the same charities you understand – that really would be wrong – but of different charities at the same time. In so doing, I think I have formed the view that just as professional footballers who have to retire early on account of an injury, often make the best referees, so former charity chief executives perhaps make the best charity chairs.

Next month I will take on a new chairmanship of a large regional charity which employs over 250 staff and has a turnover of £10m per annum. It is what we might have called in the 1970s ‘a dead big gig’. Because it is such a significant appointment – and one which I will hold whilst serving as a CEO at another charity – I have been thinking long and hard about how I can support its chief executive and his senior management team and to this end I wish to develop my own ten commandments which will set the ground rules for our interaction.

One will be: When the budget has been properly scrutinised and adopted, let the CEO get on with spending it. I can’t tell you how many times I have sat through three-hour board meetings whilst trustees argue over changing energy supplier. Not to mention the needless meddling in selecting font types for publicity materials, or junior staff appointments.

Leadership is a life-long learning experience, so if any besieged or micro-managed CEO out there has any suggestions for me to add to my ten commandments, all will be gratefully received. I am still learning...

 

Catherine Rustomji
Head of Third Sector North
Hempsons Solicitors
23 Jan 2012

A very interesting article and a number of points rang true following a series of Charity Chairs Forum that I co-hosted. From those events, a Charity Chairs Checklist was produced to help direct Chairs when faced with tricky situations and to give support to what can sometimes be a difficult and isolated role.

Bryn Price
Director
Kent Peoples Trust
20 Jan 2012

Watch One man and his Dog on TV. Play the shepherd. Get in a position where you know the environment you are working in. Give the CEO the order ( authority) to get going. Only give instrctions if the CEO is going out of the agreed area. Only move when you can open gates, remove obsticles or protect his or her back.
I am sure I have told you this before but it is sometimes work repeating.
Bryn

Mr Richard King
Head of Charities and Schools
Tozers LLP
20 Jan 2012

As Ian acknowledges, his second rule does work both ways: the CEO should not ambush the Chair either. As an excellent Chair of Governors of an independent school put it many years ago: "no rabbits out of hats." And he banned 'Any Other Business' too if it had not been notified before the meeting began.

George Overton
Freelance fundraiser & researcher
20 Jan 2012

One useful "commandment" for the chair of a charity could be to make yourself available to your charity's head of fundraising and to donors. Chairs meeting potential donors, and thanking recent donors, can make a massive difference to the amount of money being raised.

Barbara Drozdowicz
19 Jan 2012

I think that also a rule of 'liaising with CEO only' is worthwile. When a chair is starting to work behind CEO's back it is soon to turn into nasty office politics session with CEO undermined in all fields. Nothing worse for a charity than militant staff turning against their chief exec.
Having said that, a chair shouldn't be cut off his people completely (I know cases when employees/vols are not even supposed to know that they have a board of trustees, not to mess witht their minds supposedly; how would that knowledge mess with people's minds is a bit of mistery to me) but CEO should be involved in all business between trustees and staff, never excluded.

Ian Theodoreson
Chief Finance Officer
Church Commissioners
17 Jan 2012

Can I suggest two more for your list:

- the first is consistency - nothing worse than a chair who changes their mind from one meeting to the next

- the second is a commitment to a culture of 'no surprises' between chair and chief exec. It puts the chief exec in an intolerable position if they view the trustee meeting as a potential opportunity to be 'ambushed' by the trustees or even worse, by the chair - but the quid pro quo is that as chair you need to be told by the chief exec of all the important issues before the trustees meet and not be hearing things for the first time during the meeting.

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David Philpott

David Philpott has over 30 years experience of working in the UK, USA and Africa in a career which has spanned local government, Christian missions, the National Health Service, broadcast media, event and conference management, international development work and leadership.

A previous Charity Principal of the Year he now runs his own management and marketing consultancy.

 

Martin Farrell (36) Tesse Akpeki (31) Tania Mason (13) Andrew Chaggar (13) Robert Ashton (10) David Philpott (9) John Tate (8) Gordon Hunter (8) Celina Ribeiro (6) Ian Allsop (6) Less +++ More +++

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