Diane Sim

Diane Sim

Freelance consultant

Diane Sim is a freelance consultant specialising in research-based projects in financial and professional services. For Charity Finance magazine she has authored the recent annual surveys on banking, fund management, charity shops and the finance function and is currently working on the annual audit survey.

Sim formerly headed up the retail banking and wealth management division of VRL Knowledgebank, where she was responsible for the company's newsletters, websites, management reports and conferences in those segments. She has also edited newsletters in the financial services sector including European Banker, Cards International and Retail Banker International.

She has also worked as a consultant on research-based strategy projects for UK and international financial services clients, both at Davis International Banking Consultants (1994-2001) and Coopers and Lybrand (1989-1994).

Is this profile up-to-date? If not, please let us know at whoswho@civilsociety.co.uk

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Charity CRM Software Survey 2014: Trends and ratings in CRM market

It all sounds so easy but actively engaging with charity stakeholders in a multi-channel world is an increasingly challenging task, finds Diane Sim.

Made to measure - the Charity CRM Software Survey 2013

With a wide range of off-the-peg and tailored CRM software solutions available, fundraisers are spoilt for choice and more charities than ever are happy with their decision, finds Diane Sim.

Subscriber-only content

Take your pick: CRM survey 2012

With competition heating up in the CRM market, charities are nearly spoilt for choice. Diane Sim presents the findings of the fifth annual Charity CRM Software Survey.

All shapes and sizes: The Charity CRM Software Survey 2011

From customer satisfaction levels to the increased demand for integration with other systems, Diane Sim presents the findings of the fourth annual Charity CRM Software Survey at a time when the market is thriving.

Top trends from the Charity Shops Survey 2010

The world looks like a happy place for charity shops, as the Charity Finance Charity Shops Survey 2010 shows income up, profits rising and optimism for growth. Celina Ribeiro and Diane Sim take a look at the top trends.

All change at the top: Charity 250 Index Constituent Review 2010

Our annual review of the Charity 250 Index creates a new top three and 13 new entrants, reports Diane Sim.

Tough at the top: Charity 100 Index Constituent Review 2010

Diane Sim reports on the relentless rise of Chris Hohn’s hedge fund charity up the Charity 100 Index rankings.

Displaying 1 to 7 (of 7)

Kids Company: countdown to a crisis

26 Aug 2015

Kids Company closed in August, following a turbulent year including child sex abuse allegations, accusations...

Could charities face more challenges over legacies?

29 Jul 2015

On Monday the court of appeal awarded £164,000 to the estranged daughter of a woman who left her entire...

Behind the scenes at Kids Company

27 Jul 2015

Earlier this year, Kids Company was already under pressure over claims it mismanaged staff and finances....

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