From customer satisfaction levels to the increased demand for integration with other systems, Diane Sim presents the findings of the fourth annual Charity CRM Software Survey at a time when the market is thriving.

The major trends from this year’s Directors of Fundraising survey are analysed by Vibeka Mair in this comprehensive overview complete with the full survey findings.

Demanding, complicated, but worth it in the end? Fundraising’s 2010 Corporate Partnerships Survey, briefly outlined here by Celina Ribeiro, has brought together the corporate partnership experiences of nearly 150 charities of all shapes and sizes to see what happens when charities get into bed with corporates.

The world looks like a happy place for charity shops, as the Charity Finance Charity Shops Survey 2010 shows income up, profits rising and optimism for growth. Celina Ribeiro and Diane Sim take a look at the top trends.