Charity CRM Software Survey 2014: Trends and ratings in CRM market
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Charity CRM Software Survey 2014: Trends and ratings in CRM market

10 Mar 2014 | Diane Sim

It all sounds so easy but actively engaging with charity stakeholders in a multi-channel world is an increasingly challenging task, finds Diane Sim.

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Charity CRM Software Survey 2014: Trends and ratings in CRM market

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Income from raffles and lotteries has remained strong in the face of economic downturn, but is there even more room to grow? Joe Saxton outlines new research on how charities are using lotteries and what's holding them back.

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From customer satisfaction levels to the increased demand for integration with other systems, Diane Sim presents the findings of the fourth annual Charity CRM Software Survey at a time when the market is thriving.

Is face-to-face as controversial as we think?

Face-to-face is in your face. But is it the controversial issue that many believe it is, and does the sector stand up for it enough? Celina Ribeiro looks at exclusive research about public perception and how the sector responds.

Are donors going the distance?

Donor loyalty has never been so important, so, are donors being loyal? Exclusive research from fast.map finds whether and why donors go the distance with their charity.

Super Directors: Directors of Fundraising Survey

The major trends from this year’s Directors of Fundraising survey are analysed by Vibeka Mair in this comprehensive overview complete with the full survey findings.

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