Buyout creates CRM market domination

Fundraising | Gareth Jones | 21 Oct 2008

IRIS, the largest privately owned software business in the UK, has acquired the specialist not-for-profit CRM provider Donor Strategy, increasing its market share to 54 per cent of the 100 largest UK charities.

With more than 1,000 clients in the not-for-profit sector, the move will allow IRIS to expand its reach in the SME charity and membership market and in educational organisations such as independent schools and higher education colleges.

In Professional Fundraising's CRM software survey in February, users of the Donor Strategy product gave it the second highest satisfaction score.

Simon Fowler (pictured), managing director of IRIS NFP Solutions said there was a synergy between the brands and their products.

“Like IRIS, Donor Strategy has a first class reputation for its software and the quality of its personal service.

“By bringing Donor Strategy into IRIS NFP Solutions, we are able to offer an unparalleled wealth of knowledge and experience to this specialist sector; a factor that will undoubtedly strengthen our ability to satisfy a wider range of needs.”

Donor Strategy founder Jonathan Air added: “We are delighted that Donor Strategy has joined IRIS and we are confident that it will provide a safe future for our company.

“For some time, we have been searching for a way to develop the business further as part of a long term vision.

“As a larger organisation with the resources, service commitment and culture to maintain our favourable position in the market, IRIS will ensure that our customers’ investments are protected, our product stays in-tune with the sector and that client care remains central.”

Meanwhile, JA Computer Solutions, which produces the CHARITease database solution, has announced that it is offering full support for charities affected by the liquidation of AK Consultancies Ltd, without forcing them to up upgrade to the CHARITease product.

Among the 21 charities who were using AK’s Fusion database and have taken up the offer are the Institute of Civil Engineers, the Lambeth Endowed Charities and St. Andrews Hospice.

Directory: Donor Strategy
Who's Who: Gareth Jones

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