CharityGiving website is suspended

CharityGiving website is suspended

CharityGiving website is suspended 6

Fundraising | Vibeka Mair | 12 Jul 2013

The Charity Commission has sanctioned the suspension of online giving website CharityGiving run by the Dove Trust in a bid to protect charitable funds reported to be in the region of £250,000.

The action was taken by the charity’s interim manager, Pesh Framjee of Crowe Clark Whitehill, who was appointed by the Charity Commission in June.

According to the Dove Trust, Framjee was meeting with a "large charity" this morning in a bid to try to "salvage the situation" and ensure charities do not miss out on funds raised for them.

Framjee’s recent assessment indicates that there is a shortfall between the funds due to the charities donated through CharityGiving, and the cash held by the Dove Trust. Online reports suggest that the shortfall may be in the region of £250,000.

The Charity Commission opened a statutory inquiry into the Dove Trust in 2011 over concerns with its governance and financial management.

Statement from suspended trustees

In a statement issued today on behalf of the suspended trustees, the Dove Trust's founder Keith Colman said: "We have a track record of 30 years of not letting charities and good causes down.
"A meeting has been arranged for Monday morning (15 July) between the interim manager and a large charity who could salvage this situation and ensure that all charities and good causes who have raised funds via CharityGiving do not lose out at all, a process which was commenced by us last week, before the Charity Commission took its action.

"If this meeting is positive, this situation could be sorted out very quickly.
"There may also be other corporate or charitable organisations or individuals who could step in to resolve the situation to the benefit of the whole charitable community.

'Pray for a positive outcome'

"We would ask that anyone who is affected by this situation who has a faith would pray that the outcome of the meeting on Monday morning will be positive.
"We would ask everyone involved to encourage the interim manager to use every effort to find a solution such as this, rather than simply liquidate this charity, which would be extremely costly for the charitable community."

According to its entry on the Charity Commission website, the Dove Trust "assists charities and appeals with many aspects of their organisation, administration,service delivery, provides information, advice, help, and giving facilities via, helps good causes achieve their goals, with promotion and fundraising online etc".

Interim manager appointed in June

The Commission appointed Framjee as interim manager of the Dove Trust last month, using its powers under the Charities Act 2011. On 28 June, due to the risk to charitable funds, the Commission acted to restrict the charity’s bank accounts. On Friday morning the Charity Commission made an order to give the interim manager full control of the charity.

The Dove Trust’s trustees have not filed any accounts since the year ending 5 April 2009.

The Charity Commission added that any funds donated on or after 12 July should be automatically directed back to the donor through the banking system.

The Charity Commission has said that charities and donors should check regularly the CharityGiving website for updates.

Michelle Russell, head of investigations and enforcement at the Charity Commission, said:

“We have taken this action because of serious concerns about the trustees’ management of the fundraising portal and the charity’s financial situation. We recognise this will cause concern among the donors and fundraisers who have collected money for the charity through the site and for the charities who are expecting to receive those funds. 

"However it is now clear that the financial situation of the charity means there was no option but to suspend the online portal.  We know that the public will be concerned to ensure that donations made reach the charities for whom they were intended, and the interim manager will now undertake an urgent, detailed review of the charity’s finances to establish the extent of the shortfall and which charities and donors are affected.”

The Commission has advised that it cannot assist individual donors, fundraisers or charities. Donors and charities who are concerned about funds pledged via CharityGiving should contact Pesh Framjee on 0207 842 7313 or email.

Sector tweets reactions

Representatives from the charitable sector took to Twitter to react to the news:

Paul Lewis

David Pearce

Molly Olly's Wishes

Rarry Revan
16 Jul 2013

I'm sorry but anyone who states "We would ask that anyone who is affected by this situation who has a faith would pray that the outcome of the meeting on Monday morning will be positive..." should not be put in charge of other organisations money.

Power of prayer my backside, financial rigour when dealing with other peoples assets please.


Gareth Morgan
16 Jul 2013
Response to [Rarry Revan]

Yes, of course charities should be run with financial rigour. But that's not incompatible with prayer. I am sure in this situation Pesh Framjee (the interim manager) will not be harmed by people praying for him to take wise decisions given the difficult choices he faces!

Rarry Revan
16 Jul 2013
Response to [Gareth Morgan]

Gareth, my comment has nothing to do with Pesh's ability to deal with the situation. I am extremely concerned with an organisation that has spent more than it has raised, with a founder who is hoping that blind faith will bring about a positive solution.

And the real travesty is that small charities believed (or were told to believe) that using CharityGiving was a better option than Just Giving or Virgin Money Giving because they didn't charge a fee. The moral of the story is "if you pay peanuts, you get praying monkeys".


Alistair Heron
16 Jul 2013
Response to [Rarry Revan]

Astonishing quote.

Alistair Heron
16 Jul 2013

Very good question, and one that I was repeatedly asking myself as I watched the CC's Head of Investigations and Enforcement being interviewed on the BBC this morning. Seemingly it didn't occur to the interviewer though!

Peter Munro
15 Jul 2013

Why did it take so long for the Charity Commission to act ?

Given the position of the charity in taking donations on behalf of other charities, at the very least they should have suspended the charity's trustees and launched an investigation in May 2010 when satisfactory accounts had not been filed.


[Cancel] | Reply to:

Close »

Community Standards

The community and comments board is intended as a platform for informed and civilised debate.

We hope to encourage a broad range of views, however, there are standards that we expect commentators to uphold. We reserve the right to delete or amend any comments that do not adhere to these standards.

We welcome:

  • Robust but respectful debate
  • Strongly held opinions
  • Intelligent relevant discussion
  • The sharing of relevant experiences
  • New participants

We will not publish:

  • Rude, threatening, offensive, obscene or abusive language, or links to such material
  • Links to commercial organisations or spam postings. The comments board is not an advertising platform
  • The posting of contact details for yourself or others
  • Comments intended for malicious purpose or mindless abuse
  • Comments purporting to be from another person or organisation under false pretences
  • Gratuitous criticism, commentary or self-promotion
  • Any material which breaches copyright or privacy laws, or could be considered libellous
  • The use of the comments board for the pursuit or extension of personal disputes

Be aware:

  • Views expressed on the comments board are left at users’ discretion and are in no way views held or supported by Civil Society Media
  • Comments left by others may not be accurate, do not rely on them as fact
  • You may be misunderstood - sarcasm and humour can easily be taken out of context, try to be clear


  • Enjoy the opportunity to express your opinion and respect the right of others to express theirs
  • Confine your remarks to issues rather than personalities

Together we can keep our community a polite, respectful and intelligent platform for discussion.

Highest ever income reported at World Vision UK

2 Jul 2015

World Vision UK has reported its highest ever income of £71.8m, according to the charity’s latest set...

Charities are not doing enough to defend themselves over pay, conference hears

1 Jul 2015

Charities are not doing enough in response to attacks on chief executive pay, a Directory of Social Change...

VAT tribunal judgment on investment management fees worth tens of millions to the sector

30 Jun 2015

Charities should be able to reclaim VAT on investment management fees, a tribunal has ruled, in a move...

Business models of medium-sized charities 'no longer working', CFG conference hears

2 Jul 2015

Diminishing public funds and emerging social needs will render the business models of medium sized charities...

Peers debate changing definition of social investment

2 Jul 2015

The House of Lords last night debated whether to change the definition of social investment and whether...

Breast Cancer Now loses a quarter of its staff after merger

30 Jun 2015

Breast Cancer Now has reduced staff numbers by a quarter since the merger, through a mix of redundancy...

Institute of Fundraising unveils new mobile-compatible website

3 Jul 2015

The Institute of Fundraising has unveiled a new mobile-compatible website which it says better “reflects...

Get a mobile compatible website or lose donors, Google executive tells charity conference

2 Jul 2015

It is "not an option" for charities to have websites which don't work on mobile, because donors are increasingly...

Contactless donations set to soar, CAF study suggests

24 Jun 2015

There is a “massive future” for charity donations using contactless payment technology, according...

Join the discussion

Twitter button